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标题:发布产品显示发布成功,可能需要15分钟传播到系统。 [打印本页]

作者:小容 时间:2015-1-23 09:32
标题:发布产品显示发布成功,可能需要15分钟传播到系统。
You have successfully updated your listings. It may take up to 15 minutes for your changes to propagate to all systems. 但是我 All Inventory那里一个产品都没有。发布了很多个都是同样的没有产品。

作者:创蓝 时间:2015-1-23 09:40
看下ACTIVE 和 INACTIVE 里面都没有的话,那么直接给亚马逊开一个CASE反映下情况,一般就算上传慢反应慢,也不存在很长时间还是在INVENOTRY没显示的。
作者:小容 时间:2015-1-23 10:21
阿默 发表于 2015-1-23 09:40
看下ACTIVE 和 INACTIVE 里面都没有的话,那么直接给亚马逊开一个CASE反映下情况,一般就算上传慢反应慢, ...


ACTIVE 和 INACTIVE 里面都没有,给亚马逊开一个CASE反映下情况是怎么做呢
作者:创蓝 时间:2015-1-23 10:38
啊? 什么叫做反映下情况是怎么做 啊?

直接告诉亚马逊客服,你出现了这种情况啊,要他们帮您看下怎么回事,要他们处理下啊。
作者:cassiemis 时间:2016-9-2 11:46
后来你怎么处理了?你当时是新账号审核吗?
作者:木子君 时间:2016-9-4 14:01
创蓝 发表于 2015-1-23 09:40
看下ACTIVE 和 INACTIVE 里面都没有的话,那么直接给亚马逊开一个CASE反映下情况,一般就算上传慢反应慢, ...

开了case,亚马逊这样回复吗,怎么办?都不知道怎么办了!!!!好烦恼!
Dear seller,
We have checked it for you and find the SKU could not be find in our system and the UPC match no ASIN,that means you have not uploaded listings successfully. It could be the following reason:

1.The UPC is invalid.

2.You may populate something inappropriate when you upload listing.

But we could not see directly which you have populated inappropriate because there is no submission history for this UPC if you did not upload it successfully.

So we suggest you upload listing by inventory files as if there is something wrong, we could check the files for you.

3.How to use inventory files upload listing?

Sign in your seller central>click Add Products via Upload in the inventory column>Download an Inventory File>populate the file with required information>save the files as txt. >Upload your Inventory File

Then you may check whether the file has error in Monitor Upload Status column.

4.Tips when populate files:

1)First check Data Definition page to see which column is the required field and some related introduction.

2)When populating, please refer the Valid Values page, if you did not populate Valid Values,it may occur errors.

3)Open Table macros when use excels, it could decrease the errors.

If after you use inventory files, it still not shown, please provide us Batch ID in Monitor Upload Status column so that we could check it for you.

I will leave the case opened for 48 hours, awaiting for your reply.

Thank you very much for your cooperation.





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