Jungle Scout中国团队招客服1名 - 188bet金宝搏彩票app-亚马逊卖家交流和学习专业论坛

想要加入JS团队吗？想和这个传说中满是亚马逊大牛的团队一起飞吗？

目前Jungle Scout的中国团队正在快速扩张，职业发展空间很大，目前客服方面招聘的职位为：中国区客服1名，感兴趣的朋友看过来，也欢迎大家多多分享!
薪资：每月 9K+ ( 具体面议 )
工作时长：每周 40+ 个小时
工作地点：深圳 ( 福田 CBD )

- Join us at Jungle Camp. Every 6 months, the whole team will meet in a new country for team building and projects. The company will pay flight tickets, accommodations, etc. （每年 1-2 次的异国团建，公司包机票和吃住）

- Bonus: including performance bonus and peer bonus （ 5%-15% 的奖金不等）

- You will get 15 paid vacation days, 2 paid sick days, and 11 paid floating holidays. （ 15 天带薪假期， 2 天病假， 11 天法定节假日，一共 28 天）

Jungle Scout is killing it! We’re educating and empowering tens of thousands of entrepreneurs as they build freedom and financial independence by selling on Amazon. In less than three years, we’ve grown from a solo founder to a global team of 90 with dramatic growth to revenue and a long runway in front of us.

Now we’re looking for Customer Support & Engagement Representative to help our customers realize the full value of our product suites as well as acquiring new customers! You’ll collaborate closely with the Customer Support team to get training and updates on products as well as the marketing team to proactively engage with potential customers.

● Product expert.You’ll know your way around our products with your eyes closed. You’ll learn and master the use of Jungle Scout products quickly, and be excited to show a customer how it’s done.

（熟练掌握Jungle Scout的所有工具，快速为客户提供解决方案）

● Communicate with customers. You’ll be on the front-lines of the customer experience; interacting with customers using email, chat, video calls, QQ, WeChat, and more!

● Love our customers. We love our customers, a lot. They put their trust in us to help grow their business and we take that responsibility seriously. You’ll keep customers happy and make sure they get the most from their purchase.

（ 热爱客户，为客户提供良好的服务是加入JS客服团队的首要要求）

● Social caring.You’ll proactively engage with potential customers on forums to answer Amazon product research and marketing related questions.

● Customer Retention.To increase customer lifetime value, you will be working with the CSR team closely to improve customer engagement and lower the churn rate.

（维系客户关系，同JS全球客服团队协作，提高客户留存率/时间）

● Polished communicator.You are a strong, polished communicator capable of engaging with customers both verbally and written in Chinese.

● Fluent in English.You can communicate with team members in written English and can translate product training materials.

● Technically savvy and quick learner.You are able to quickly learn new products and applications.

● Entrepreneurship.You have the ownership and strong will to advance the customer support and customer caring experiences, as well as manage your daily/weekly plans and schedules.

● Hardworking & driven.You can work hard, deliver excellent results, and complete projects before deadline.

● Team player.You are a team player passionate about continuing to advance the Customer Success department of Jungle Scout in the China market.

● You are/were an Amazon Seller or have work experiences in the cross-border eCommerce industry.

● Good English speaking skills.You can speak with team members and share your opinions clearly in team meetings.

● Flexible Schedule.You can adjust schedules if needed in order to communicate with other team members in different time zones.

We’re a group of smart-working, fun-loving professionals working around the world with offices in Austin (TX US), Vancouver (BC CA), and Shenzhen (Guangdong, CN). Our software and data services empower entrepreneurs to realize their dreams by selling effectively on Amazon. We save them time and make them money while educating and providing great service along the way.

We offer competitive compensation packages, generous vacation policies, coworking benefits and funding for conferences or courses to grow your skills. In addition, the team meets up twice-yearly for an all-expenses-paid retreat. Past locations have included Bali, Bangkok, Vancouver, Budapest, and Mexico. Check us out!

- Jungle Camp.Every 6 months, the whole team will meet in a new country for team building and projects. The company will pay flight tickets, accommodations, etc.（每年1-2次的异国团建，公司包机票和吃住）

- Bonus.Including performance bonus and peer bonus （5%-15%的奖金不等）

- Holidays & PTO.You will get 15 paid vacation days, 2 paid sick days, and 11 paid floating holidays. （15天带薪假期，2天病假，11天节假日，一共28天带薪休假）

Jungle Scout 团队年轻有活力，未来的发展空间也很大，公司愿意培养员工，为员工提供培训的机会，如果你想要加入这个全球化的公司，这个有温度、热血的大家庭，请 猛戳这里投递简历( 注意用英文填写信息 - 招聘的 HR 姐姐是美国人，英文方便阅读 ) ，如果有任何疑问的话可以私信我或者在下方留言！