We are writing to request additional information in regards to your infringement complaint for the items listed at the end of this message.
Before we can take action on your complaint, we ask that you clarify how these items infringe your rights by re-submitting your complaint with your answers to these questions:
- Are you the manufacturer?
- Do you believe the offers in your complaint do not match the product detail pages?
- Do you believe that your trademark appears on products that you do not manufacturer?
- Do you believe that your trademark is used inappropriately on the product detail pages?
- Have you placed test orders? If yes, be sure to provide the Amazon order numbers.
Please re-submit your complaint using our online form located in the “Notice and Procedure for Making Claims of Infringement” section of our “Conditions of Use and Sale” page (http://www.amazon.com/gp/help/reports/infringement). You may use the Additional Comments field to provide your answers to the questions.
Based on the information you provided in your complaint, we are unable to remove the items listed at the end of this message.
When a detail page is created, it becomes a permanent catalog page on Amazon.com that will remain even if the creator's inventory sells out. Other sellers can list their items for sale against pages that you have created. However, we do require sellers to list only against detail pages that exactly match their items.
If you believe sellers are listing against detail pages that do not exactly match their items, we ask that you report violations using the "Contact seller support" button located on the right side of any seller Help page. To report possible policy violations, select "Report a violation" under "What is the problem?"
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