标题:稳定在销售的亚马逊店铺 突然间就挂了，也没说什么原因，哪位大神知道，求解！店铺...
[打印本页] 作者:lost.
时间:2019-3-5 16:54
标题:稳定在销售的亚马逊店铺 突然间就挂了，也没说什么原因，哪位大神知道，求解！店铺...
Hello, Your Amazon selling account has been deactivated. Your listings have been removed. Funds will not be transferred to you but will be held in your account while we work with you to address this issue. Please ship any open orders to avoid further impact to your account. Why did this happen?We arrived at this decision because we were unable to verify information related to your seller account, or did not receive any new information regarding your listings or selling history. We’re here to help.If you need help better understanding what is causing this, please search for “Intellectual Property Violations” in Seller Central Help (
https://sellercentral.amazon.com/gp/help/external/201361070). How do I reactivate my account?To reactivate your selling account, please send us the following:A plan of action that explains:-- The root cause(s). -- The actions you have taken to resolve the notices of infringement or violation of Amazon’s policies.-- The steps you have taken to prevent infringement or violating Amazon’s policies. For security reasons, we only accept attachments in the following file formats: .jpeg, .jpg, .pjpeg, .gif, .png, .tiff. These documents must be authentic and unaltered. How do I send the required information?Submit this information at
notice-dispute@amazon.com. What happens if I do not send the requested information?If we do not receive the requested information, your account will remain deactivated and funds in your account may be held for 90 days or longer. Depending on your account status and activities, you may be required to complete an additional review before funds can be released. Amazon may withhold payments if we determine that your account was used to sell inauthentic or prohibited goods, commit fraud, or engage in other illegal or abusive activity. You can view your account performance (
https://sellercentral.amazon.com ... ?reftag=email_block) or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health dashboard shows how well your account is performing against the performance metrics and policies required to sell on Amazon. -- iOS:
https://itunes.apple.com/us/app/amazon-Seller/id794141485--Android:
https://play.google.com/store/ap ... oid&am...;hl=en
Thank you for your message. We cannot accept your appeal because it does not address the report we received from the rights owner. Please provide the following information so we can process your appeal:
-- Greater detail on the root cause(s) of the infringement.
-- Greater detail on the actions you have taken to resolve issues.
-- Greater detail on the steps you have taken to prevent infringement going forward.
-- Greater detail on why you believe an error has occurred.
What happens if I do not send the requested information?
If we do not receive the requested information within 17 days of the original suspension notification, your account will remain deactivated.
Has your account been deactivated in error?
If you believe there has been an error, please tell us why. Your explanation should include the following information:
-- How your listing(s) have not violated the brand’s intellectual property.
Complaint ID: 5844681021
You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please send an email to
payments-funds@amazon.com.
You can view your account performance (
https://sellercentral.amazon.com ... reftag=email_appeal) or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health dashboard shows how well your account is performing against the performance metrics and policies required to sell on Amazon.