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标题:急急急!!自建1年老listing突然变狗下架!有偿求助 [打印本页]

作者:玉米君 时间:2019-3-22 21:25
标题:急急急!!自建1年老listing突然变狗下架!有偿求助
手机+V信 17508448231 有解决方案的请直接炸我电话!!!!
绩效团队来警告,说我的详情页信息不准确,具体不准确的信息是品牌,然后给我下架了。这个品牌是我自己注册的,但是在此之前经历了从A改到B(B是我另一个品牌授权),再从B改到C,C是我自己注册的。在不可售库存中的受限Asin的提示是说可能由于商品安全质量,侵权等问题。我昨天给来绩效警告的信息直接回信+开品牌case+给listings审核团队和另一个notice团队都发了消息,意思是我仔细阅读了政策,发现品牌的相关问题是侵权,但是这是我自己的品牌,且附上了品牌证书,但是均为回复。想请教一下,有处理过这种事情的案例可以供参考吗?还有回复路径,警告里面给的路径无法发出(警告中的邮箱地址前缀是listing发不出,改成listings就可以了,但是不知道是不是有别的问题)
警告如下:

Hello,

We are contacting you because you have added inaccurate information to product detail pages.

Why did this happen?
Sellers on Amazon.com are not allowed to add inaccurate information to product detail pages.

We’re here to help.
To learn more about this policy, search for “Condition Guidelines,” “Prohibited Seller Activities and Actions,” and "Product detail page rules" in Seller Central Help.

Here are examples of your listings that do not follow this policy:
-------------------------------------
Detail Pages Needing Correction
-------------------------------------
ASIN:
Attribute Needing Correction: BRAND

We have canceled the listings mentioned above.

How do I reactivate my listings?
Please modify your product and product detail page to ensure they do not violate Amazon listing policies.

To edit your ASINs:
1. In the Inventory section of Seller Central, select Manage Inventory.
2. Search for the ASIN you would like to edit and click Fix Stranded Inventory.
3. Edit the inactive ASIN by updating the current page.
4. Save, then email listings-evaluation@amazon.comwith a description of what you have fixed on the product detail page.
Once we review the product detail page and determine the policy issue has been addressed, we will reinstate the ASIN.

Have your listings been removed in error?
If you believe there has been an error, please tell us why. Your explanation should include the following information:
-- The reason the listing does not violate our Product Detail Page policies.

What happens if I do not provide the requested information?
If we do not receive the requested information, your listings will remain inactive.

Please review your other listings in th


作者:创蓝商务 时间:2019-3-23 10:39
你好,可以联系下我们右侧的申诉专员,帮您进行评估下。
作者:咸泡饭 时间:2019-7-9 10:56
我也遇到了和你一样的问题,请问楼主后来怎么解决的?
作者:cl_65335zDlU2 时间:2019-7-10 21:30
我也遇到了同样问题,求助!




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