标题:信用卡索赔问题
[打印本页] 作者:BeautifulWorld
时间:2019-4-15 14:36
标题:信用卡索赔问题
收到一个订单信用卡拒付索赔的邮件
In order to respond to the credit card issuer on your behalf, we need you to provide us with proof of delivery, which we will provide to the credit card issuer.The easiest and quickest way to respond to this chargeback is to use online Chargeback forms. By doing so, you will help resolve this issue faster for both you and your buyer. Please do not reply to this e-mail if you use the online Chargeback forms.--------------------------------------------------------Here are instructions on how to represent your case: * Go to your Seller Account by typing the following web address into your browser's address bar:
www.amazon.com/sc-chargebacks* Sign in when prompted.*
Click "Represent your case" for action-required Chargebacks and follow the instructions.--------------------------------------------------------If you do not use the online forms, then you must reply to this e-mail and type "X" in the applicable box (e.g.,[X]).Please check only one box.[ ] Media Mail[ ] Trackable shipping method (Please check this box only if item shippedMedia Mail, but with a tracking number)Please also provide us with the date the order was shipped, the tracking number (if applicable)and any other information pertinent to the claim in the space box :----------------------------------------------------------------------------------------------------------------Please note that if you do not respond to this inquiry within seven (7) days of this e-mailwith sufficient information we may debit your Amazon Payments accountup to the amount of the transaction.但是我去后台查看信用卡拒付索赔那里找不到 "Represent your case"这个应该怎么回应亚马逊呢求大佬告知