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标题:求助!!!刚注册下来的新账号,不知道怎么回事就被封了!!希望哪位大佬可以帮助我! [打印本页]

作者:27Clarance 时间:2019-4-16 19:55
标题:求助!!!刚注册下来的新账号,不知道怎么回事就被封了!!希望哪位大佬可以帮助我!
我刚注册下来的新账号,都还没有上什么产品,也没有卖出去过一单,可是不知道为什么账号就直接挂掉了,这是亚马逊发给我的绩效通知。 有知道的大佬,麻烦可以的话告诉我一下这怎么弄...或者有专门的团队可以帮忙处理的话,可告知我一下。
作者:HAYY 时间:2019-4-16 20:55
绩效通知呢?发来看看,或许我有遇到过
作者:mixi 时间:2019-4-17 09:10
看不见你的图片呀,看不到内容
作者:创蓝商务 时间:2019-4-17 10:07
可以发下原始邮件吗?咨询下右侧申诉客服评估下哦。
作者:帮你拿回来 时间:2019-4-17 14:42
可以发下原始邮件吗?咨询我评估下哦。
作者:27Clarance 时间:2019-4-20 15:29
不知道为什么传不了图片。所有的绩效邮件都在这里。

绩效通知第一封:Hello from Amazon Services Europe,

Per your request, the credit card information associated with your seller account on Amazon has been updated. Future account charges will be made to this credit card.

If you did not request this change, please contact Seller Support.
Regards,
Amazon Services Europe
绩效通知第二封:尊敬的亚马逊卖家:

根据您的要求,您的卖家账户关联的银行账户已进行了更新。您以后的结算金额将转至此银行账户。此更新不会影响在此之前向您转账的金额。

请注意:对银行账户信息所做的任何更改都必须经过 3 天的安全期后才能生效。此期限自您在卖家平台上提交新的银行账户信息之日算起,期满之后才能进行付款。

您可以随时在卖家平台的“设置”部分中更新银行账户信息。有关详情,请参阅我们的帮助页面。

感谢您的合作与支持!

亚马逊中国
第三封:尊敬的亚马逊卖家:

根据您的要求,您的卖家账户关联的银行账户已进行了更新。您以后的结算金额将转至此银行账户。此更新不会影响在此之前向您转账的金额。

请注意:对银行账户信息所做的任何更改都必须经过 3 天的安全期后才能生效。此期限自您在卖家平台上提交新的银行账户信息之日算起,期满之后才能进行付款。

您可以随时在卖家平台的“设置”部分中更新银行账户信息。有关详情,请参阅我们的帮助页面。

感谢您的合作与支持!

亚马逊中国
第四封:尊敬的亚马逊卖家:

根据您的要求,您的卖家账户关联的银行账户已进行了更新。您以后的结算金额将转至此银行账户。此更新不会影响在此之前向您转账的金额。

请注意:对银行账户信息所做的任何更改都必须经过 3 天的安全期后才能生效。此期限自您在卖家平台上提交新的银行账户信息之日算起,期满之后才能进行付款。

您可以随时在卖家平台的“设置”部分中更新银行账户信息。有关详情,请参阅我们的帮助页面。

感谢您的合作与支持!

亚马逊中国
第五封:Hello,

Your Amazon.co.uk seller account is under review. During our review, you will not be able to sell on Amazon.co.uk.

To sell on Amazon.co.uk, we need to verify your identity, business information, or both.

You can confirm that you would like to begin the verification process in one of the following ways.

-- Click the “Appeal” button next to this e-mail on the Notifications page in the Performance section of Seller Central ( https://sellercentral-europe.ama ... erf-notification...)
-- Email seller-performance@amazon.co.uk

Please ship any open orders. If you have funds in your account, they will be available after any amounts paid for A-to-z claims or chargebacks on your orders have been deducted. This usually takes about 90 days, but funds may be held longer.

You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please send an email to payments-investigate@amazon.co.uk.

We look forward to hearing from you.
第六封:Dear Li xiaoxiao/Penlex,

We received your submission but do not have enough information to reactivate your account at this time.

How do I send the required information?
Submit this information at https://sellercentral-europe.amazon.com/cu/contact-us.

What happens if I do not send the requested information?
If we do not receive the requested information within 14 days of the original notification, your account will remain deactivated.

We're here to help
If you have questions about this policy or information requested above, please contact us at https://sellercentral-europe.amazon.com/cu/contact-us.Additionally, please find assistance creating a plan of action at https://sellercentral.amazon.co.uk/gp/help/G201623610.

You can view your account performance at https://sellercentral-europe.ama ... hboard?ref=ah_em_opor select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health dashboard shows how well your account is performing against the performance metrics and policies required to sell on Amazon.
-- Download iOS App at https://itunes.apple.com/gb/app/amazon-seller/id794141485
-- Download Android App at https://play.google.com/store/ap ... ndroid&hl=en_GB
Sincerely,
Seller Performance Team
Amazon.co.uk
第七封:please review appeal Task: 5139063952
Acc blocked BAP
Compliance Status NotCompliant;
cant reinstate; as per SOP transfering via override
seller-verification-transfer-migration@amazon.co.uk
Sincerely,
Seller Performance Team
Amazon.co.uk
第八封:Hello

Your Amazon selling account remains deactivated. Your listings have been removed. Funds will not be transferred to you and may be held for 90 days or longer. Please ship any open orders to avoid further impact to your account.

Why is this happening?
This decision was made after reviewing both your account and the information provided.

We may not respond to further emails about this issue.
Sincerely,
Seller Performance Team
Amazon.co.uk
是不是因为我更换了收款账户才导致的啊?因为是个小白,所以上来注册的时候收款账户填错了,然后改了。这样子的要怎么救回来呀?

作者:你真可爱 时间:2019-4-20 16:06
27Clarance 发表于 2019-4-20 15:29
不知道为什么传不了图片。所有的绩效邮件都在这里。

绩效通知第一封:Hello from Amazon Services Europ ...

更改收款账号和居住地址这些都会触发审核的,我一个朋友差点也跟你一样了,可以加个好友交流下吗
作者:linda1234 时间:2019-4-29 14:48
你的帐号弄回来了吗,我这边已经出现倒数第二步了,怎么搞呢

作者:27Clarance 时间:2019-5-20 16:48
linda1234 发表于 2019-4-29 14:48
你的帐号弄回来了吗,我这边已经出现倒数第二步了,怎么搞呢

没有弄回来,我都打算重新注册了...
作者:liyou540812 时间:2019-5-23 11:26
楼主你的账户申诉回来吗?我们也遇到相同问题了,邮件回复跟你一样。感觉亚马逊好坑啊

作者:瑞丰德永 时间:2019-5-27 09:59
27Clarance 发表于 2019-5-20 16:48
没有弄回来,我都打算重新注册了...

重新换资料注册吧
作者:27Clarance 时间:2019-6-12 15:57
liyou540812 发表于 2019-5-23 11:26
楼主你的账户申诉回来吗?我们也遇到相同问题了,邮件回复跟你一样。感觉亚马逊好坑啊

在换套资料重新注册了
作者:西西弗斯1984 时间:2019-6-12 16:37
我的是周一凌晨回复了申诉邮件后,到现在一直不回复我,还是第一次申诉就这样。
作者:shanshiwu 时间:2019-6-12 16:54
我的比你的还惨,你后面的那些邮件我都没收到,现在我的连账号都登录不了了,也不告诉为啥,现在还在申诉中...




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