We deeply apologize for the negative experience our product has caused! We take our product quality seriously and want to let you know that this is not a common occurrence.
We truly appreciate you giving our product a try and wanted to let you know we have refunded your entire purchase amount. You should see the refund on your Credit Card in the next few days. We know it’s a hassle to take time out of your day to go to the post office so there is no need to send us back you product. We don’t want to waste your time.
We are also sending you a replacement product COMPLETELY FREE of charge. You should be receiving your new [Product] within the next few days!
We hope this helps change your mind about our product and company. If there’s anything else we can do don’t hesitate to reach out!
挺好的，支持顶一下 还有其他的模板推荐吗
