We have removed your selling privileges, canceled your listings, and placed a temporary hold on any funds in your Amazon.com seller account.
We took these actions because you have violated our policies by confirming orders prior to shipping any portion of the orders to the buyers. Sellers may only confirm shipment of an order after sending all or some portion of the customer's order.
To learn more about this policy, search "Charge When Ship" in Seller Central Help.
We encourage you to take appropriate steps to resolve any pending orders. Note that any amounts paid as a result of A-to-z Guarantee claims and chargebacks may be deducted from your seller account.
After 90 days, the hold will be removed and any remaining funds will be available per your settlement schedule. In addition, balance and settlement information will be available in the Payments section of your seller account. If you have questions about these funds, please write topayments-funds@amazon.com.
Upon careful consideration, we have decided not to reinstate your selling privileges.
Any remaining funds may be reserved for up to 90 days from the date your selling privileges were removed. After 90 days, the funds will be disbursed, provided we do not receive charge-backs or A-to-z Guarantee claims against your sales. If you have further questions about your disbursement, please write to
payments-funds@amazon.com.