your selling activity did not pass the review process. therefore, you can't sell on any european platforms for amazon. a temporary restraint on the funds available in your account, amazon has been carried out.
we encourage you to make the necessary to resolve all pending order. please note that payment is linked to a warranty claim, a to z or contested levies would be deducted from your account.
the funds in your account are generally not available for 90 days. this period may be extended in cases of claims or disputes of sampling.
at the end of the holding period, any remaining funds will be available on the date of the transfer. you will have the opportunity to check the balance of your account and the details of your solution in the section "payments" to get. if you have any questions about the fund, please write to us at: amazon.fr amzpayments investigation.
if you want to continue to sell on amazon, please reply to this message to your account. amazon.fr central with the following information:
- how long have you open your business
- forecasts of monthly sales on amazon
how many product can you keep in storage and send immediately
- the address of a physical store
- links to websites that sell
- your vat number
- information about the followed orders sent recently
the coordinates of your vendors or suppliers (name, phone number, address, etc.).
- copies of the purchase orders, receipts, invoices
you can hide the information on prices in any order, receipt or invoice. however, we ask that you please do not cover any portion of the information contained in those documents. (https: / / sellercentral-europe.amazon.com / gp / customer experience perf-notifications.htm) please note that the name and address of the supplier shall be clearly visible and the invoice must be for an appropriate amount of your sales of the last 90 days. we reserve the right to check the source of your products.
the appeal of a removal of privilege should be sent to your account. please select the central amazon.fr. button next to the "notice on page reports on performance in the performance of central section. (https: / / sellercentral-europe.amazon.com / gp / customer experience perf-notifications.htm). don't forget to include in your call any required information listed in the section "how to speed up a process of the" speed limit and audit the vendor "in the pages of online help.