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标题:账户被审查了,申诉内容该怎么填写呢? [打印本页]

作者:124931429 时间:2016-11-24 20:44
标题:账户被审查了,申诉内容该怎么填写呢?
新开的店账户突然被审查了,什么原因呢?那现在被审查了怎么处理呢,是申述还是怎么样,申述的话底下内容该怎么填写呢。高手能帮解决吗

以下是收到的邮件:

Hello,

We are reviewing your Amazon.com seller account. A reserve equal to your gross sales amount for the preceding 14 days will apply while your account is under review. Based on your order volume, the amount of the reserve may change daily.

When your account balance exceeds this reserve amount, you will be able to transfer funds based on your settlement schedule. You can view details on the Payments page in the Reports section of Seller Central ( https://sellercentral.amazon.com ... lement-summary.html).

Please continue to ship orders and only list items that you can send by the expected ship date.

You can help by sending us more information about your business. Click the Appeal button next to this message on the Performance Notifications page in Seller Central ( https://sellercentral.amazon.com/gp/customer-experience/perf-notifications.html) and provide the requested information.

To learn more about account reviews, search for "Velocity Limits and Account Reviews" in Seller Central Help.

We will send you an email when we have completed our review.

Sincerely,

Merchant Review Team
Amazon.com
http://www.amazon.com


中文:

你好,

我们正在审查您的Amazon.com卖家帐户。在您的帐户接受审核期间,将使用与您之前14天的总销售金额相等的储备金。根据您的订单量,保留金额可能每天更改。

当您的帐户余额超过此预留金额时,您将能够根据您的结算时间表转移资金。您可以在Seller Central( https://sellercentral.amazon.com ... lement-summary.html)的报告部分的付款页上查看详情。

请继续装运订单,并且只列出您可以按预期出货日期发送的项目。

您可以向我们发送有关您商家的更多信息,以帮助我们。在Seller Central的“效果通知”页面( https://sellercentral.amazon.com/gp/customer-experience/perf-notifications.html)上,点击此邮件旁边的上诉按钮,然后提供所需的信息。

要了解有关帐户评论的更多信息,请在卖家中心帮助中搜索“速度限制和帐户评论”。

我们在完成审核后会向您发送电子邮件。

真诚,

商家审核小组
亚马逊
http://www.amazon.com

底下是申诉窗口该怎么填写呢

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作者:124931429 时间:2016-11-25 11:09
今天销售权不知道怎么回事就被删除了,账户被冻结了。无语


Hello,

Your current sales volumes are not supported by buyer feedback or an established sales history. As a result, we are reviewing your Amazon.com seller account. During this review, you may not sell on Amazon.com. Funds will not be transferred to you but will stay in your account while we review it. If you have any open orders, please ship them.

To learn more about account reviews, search for "Velocity Limits and Account Reviews" in Seller Central Help.

Questions? Use this link to talk to Seller Support now ( https://sellercentral.amazon.com/hz/contact-us/performance).

We will send you an email when our review is complete.

Sincerely,

Seller Performance Team
Amazon.com
http://www.amazon.com



你好,

您当前的销售量不受买家反馈或已建立的销售历史记录支持。 因此,我们正在审查您的Amazon.com卖家帐户。 在此审核期间,您不能在Amazon.com上销售。 款项不会转移给您,但会在我们审核时留在您的帐户中。 如果您有任何未结订单,请发货。

要了解有关帐户评论的详细信息,请在卖家中心帮助中搜索“速度限制和帐户评论”。

问题? 使用此链接现在与卖家支持( https://sellercentral.amazon.com/hz/contact-us/performance)。

我们将在审核完成后向您发送电子邮件。

真诚,

卖方绩效团队
亚马逊
http://www.amazon.com
作者:亚马逊接盘侠 时间:2016-12-26 18:39
什么原因呢?现在审核完成了吗?
作者:zhaoguixin 时间:2016-12-30 14:11
关于申诉的问题。你可以咨询Q 897677736.之前找她写的行动计划书,很快就解封了

作者:Esther4120 时间:2019-10-22 12:38
后面怎样申述好了,有相关模板吗




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