标题:新注册的账户被冻结，上传不了产品，求指导
[打印本页] 作者:shakalaka888
时间:2018-4-2 15:23
标题:新注册的账户被冻结，上传不了产品，求指导
大家好，新注册的账户，之前有被Review过，已经通过了，最近又提示账户被冻结，无法上传产品。提示如下：
Amazon has suspended your account. Please refer to the email from Amazon to learn more about the status of your account.
应该怎么解冻呢？
作者:Let
时间:2018-4-2 16:15
被review的原因是什么
作者:梅梅梅
时间:2018-4-2 17:37
发来的邮件有说什么原因吗？
作者:shakalaka888
时间:2018-4-3 11:30
We are reviewing your Amazon.com seller account. During our review, you will not be able to sell on Amazon.com.
Please ship any open orders. If you have funds in your account, they will be available after any amounts paid for A-to-z claims or chargebacks on your orders have been deducted. This usually takes about 90 days, but funds may be held longer.
You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please send an email to
payments-funds@amazon.com.
Please provide the following documents and confirm there is a valid credit card on file:
--Utility bill with name and address visible
--Business license, if applicable
--If you have active listings, include copies of invoices, receipts, contracts or delivery orders from your supplier issued in the last 90 days.
You can send files in .pdf, .png, or .gif format. These documents must be authentic and unaltered. You may remove pricing information, but the rest of the document must be visible. Please send the documents to
seller-performance@amazon.com.
Once we receive your documents, we will review them and decide whether you may sell on Amazon.com again.
We reviewed your account and the information you provided, and we have decided that you may not sell on Amazon.com.
Please ship any open orders. If you have funds in your account, they will be available after any amounts paid for A-to-z claims or chargebacks on your orders have been deducted. This usually takes about 90 days, but funds may be held longer.
You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please write to
payments-funds@amazon.com.