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2016-7-12
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今天收到亚马逊的这封邮件，我该怎么处理？
Action Required: Listing Removed from Amazon
View notification header Jul 6, 2015 (59 minutes ago)
Hello,
We have removed your listing because of a buyer complaint about the authenticity of an item they received from you. Your listing will remain inactive until we can work with you to resolve the concern.
ASIN: B00V36DK9S Title: Neon Triangl Bikini Set Push Up Underwire Swimwear Small Orange and Pink
To maintain a trusted marketplace for buyers and sellers, we take immediate action when we identify a buyer complaint regarding the condition and authenticity of products.
What you can do
If you believe this was in error and would like your listing reinstated, respond to this message and let us know. When you respond, include the following:
Copies of invoices or receipts from your supplier issued in the last 180 days. These should reflect your sales volume during that time.
Your supplier's contact information including name, phone number, address, and website.
Any additional details you would like us to know.
You can remove pricing information, but make sure the rest of the document is visible. You can send us a pdf, jpg, png, or gif file.
What happens next
We'll review the information you send and get back to you with an answer within 1 business day. If we can confirm the information you provide, we'll reinstate your listing on your behalf immediately.
Please remember that additional complaints about your listings may result in the removal of your Amazon selling privileges.
Learn more
Sellers should understand our policies regarding product authenticity. To learn more, search "Amazon Anti-Counterfeiting Policy" in Seller Central Help.
Still have questions? Contact us
We appreciate your cooperation and thank you for selling on Amazon.
Seller Performance Team
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发表于 2015-7-7 11:17:19
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