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积分
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496
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89 小时
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2015-9-4
LV2.跨境小白
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积分
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496
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2023-12-8
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物流显示24号签收,然后一直没动静,开case问了客服,提供了相关信息后叫耐心等待! 今天收到2封邮件,一封说是登记了,正在卸货。另外一封说我的货件不符合对账条件? 不知道该怎么回复过去。。。
具体如下:
Hello from Fulfillment by Amazon,
The carrier delivering shipment (FBA15G7DBJ2G) has checked in at an Amazon fulfillment center.
We are unloading the shipment and will begin receiving your inventory soon. If we must move this inventory to its final destination fulfillment center or if your shipments do not comply with FBA guidelines, it will take more time to receive your inventory.
You can track the status of this shipment, and all shipments to Amazon, via your Shipping Queue in Seller Central at https://sellercentral.amazon.com/gp/ssof/shipping-queue.html.
Thank you for selling on Amazon.
Sincerely,
The Fulfillment by Amazon team --------------------------------------------------------------------------
Greetings from Amazon Seller Support,
Thank you for contacting us. This is Daniel from Amazon Shipment Reconciliation team.
Your shipment FBA15G7DBJ2G is not yet eligible for reconciliation. Please refer to the target date in the reconcile section of your Shipment Summary for when your shipment will be eligible.
Waiting until that date helps ensure that the products in your shipment have had sufficient time to reach the appropriate fulfillment centers, including your products that need to be reshipped to other locations in order to be closer to customers.
You can refer the date of reconciliation once your shipment becomes eligible from the link below;
https://sellercentral.amazon.com/gp/fba/inbound-shipment-workflow/index.html/ref=ag_xx_cont_fbaworkflo#FBA15G7DBJ2G/summary/discrepancies
Have a great day!
To help us continually improve, we ask that you take a moment to complete our survey below to tell us about your experience with this specific interaction.
Were you satisfied with the support provided?
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