Your Amazon.com selling privileges have been removed

Jessey · 发表于 2014-12-30 11:32:05

默神，今天发现亚马逊账号上有这个邮件。我该怎么补救?

Hello from Amazon.

We are writing to let you know we have removed your selling privileges, canceled your listings, and placed a temporary hold on any funds in your seller account. Any new selling accounts you open will be closed.

We took this action because your order defect rate (ODR) does not meet Amazon’s performance target of less than 1%. The ODR metric is based onA-to-ZGuarantee claims, negativefeedback, and chargebacks. Your performance metrics and previous notifications are available in the Account Health section of your seller account (https://sellercentral.amazon.com ... rience/summary.html).

We encourage you to take appropriate steps to resolve any pending orders. Note that any amounts paid as a result of A-to-z Guarantee claims and chargebacks may be deducted from your seller account.

After 90 days, the hold will be removed and any remaining funds will be available per your settlement schedule. In addition, balance and settlement information will be available in the Payments section of your seller account. If you have questions about these funds, please write topayments-funds@amazon.com.

Before we can consider reinstatement of your selling privileges, you must provide us with your detailed plan to meet our performance standards in the future. We will then review your performance plan and determine whether to reinstate your selling privileges. For information on creating a performance plan, search on "Appeal the Removal of Selling Privileges" in seller Help.

If you would like to submit a performance plan, please visit the Notifications page in the Performance section of your account, find this message in the list of notifications, and click the Appeal button (https://sellercentral.amazon.com ... -notifications.html).

创蓝 · 发表于 2014-12-30 18:25:31

1. ODR过低导致账户销售权限被移除，这个要申诉回来的可能性比侵权的打多了，所以还比较好。

2. 销售权限被移除的申诉方法与步骤（仅供参考）：//www.88bfru.com/thread-8485-1-1.html