紧急求助~

Judyxiao · 发表于 2019-5-27 12:17:26

亚马逊美国站，二审提交资料后回复这个邮件，该怎么办？

Dear We received your submission but do not have enough information to reactiVATe your account at this time. To reactivate your account, please send the following:-- Greater detail on evidence or examples that demonstrate that your account has complied with our policy. How do I send the required information? Submit this information at https://sellercentral.amazon.com/cu/contact-us.What happens if I do not send the requested information? If we do not receive the requested information within 14 days of the original notification, your account will remain deactivated.We're here to help If you have questions about this policy or information requested above, please contact us at https://sellercentral.amazon.com/cu/contact-us. Additionally, please find assistance creating a plan of action at https://sellercentral.amazon.com/gp/help/G201623610. You can view your account performance at https://sellercentral.amazon.com/performance/dashboard?ref=ah_em_op or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health dashboard shows how well your account is performing against the performance metrics and policies required to sell on Amazon. -- Download iOS App at https://itunes.apple.com/us/app/amazon-seller/id794141485 -- Download Android App at https://play.google.com/store/apps/details?id=com.amazon.sellermobile.android&hl=en_US

这个怎么办呢，快帮帮我吧，有知道请告诉我该怎么做，谢谢！

Judyxiao · 发表于 2019-5-27 12:43:06

有同样的需要进一步信息的吗，是进行申诉，还是再发一遍详细的资料呢？

创蓝商务 · 发表于 2019-5-27 18:12:38

二审没有通过亚马逊才发这个邮件给您，亚马逊要求您提供有关证明您的帐户已遵守我们的政策的证据或示例的详细信息。您把后台绩效截图还有就是发一段文字告知他您是新卖家是符合亚马逊的相关政策的去申诉试试

Judyxiao · 发表于 2019-5-28 17:28:05

Judyxiao 发表于 2019-5-27 12:43
有同样的需要进一步信息的吗，是进行申诉，还是再发一遍详细的资料呢？

好的，谢谢，我已经申诉了，不知道有没有希望呢。

Judyxiao · 发表于 2019-5-28 17:29:12

创蓝商务发表于 2019-5-27 18:12
二审没有通过亚马逊才发这个邮件给您，亚马逊要求您提供有关证明您的帐户已遵守我们的政策的证据或示例的详 ...

谢谢，我也截图了，也写了行动计划了，不过没截到我的店名，只能等回复了再看了吧。