FBA hazmat问题怎么解决

xhs1020 · 发表于 2015-7-2 18:51:02

各位大神，
我收到亚马逊客服发来的邮件，一个产品以后被禁止发FBA，并且要求提供[size=14.4444446563721px]MSDS报告或者产品成分，安全方面的信息。请问各位有遇到类似的情况吗？怎么解决？
谢谢！

Dear FBA Seller,

This is to inform you that the hazardous materials (hazmat) status details were updated for one or more of your FBA products. Please read on carefully for more information.

The following items have been blocked from further FBA inbound shipments, but remaining inventory may be fulfilled or removed. You are permitted to sell through your existing FBA inventory for the ASIN(s) listed below, but FBA will no longer accept inbound shipments for the affected product(s). If you wish to continue to sell these products on Amazon.co.uk, you must fulfil orders for these products yourself.

All future inbound shipments for these product(s) are blocked:

XXXXXXXXX

Please provide the following information to help us to classify the product(s) listed above:

Material Safety Data Sheet (MSDS). If you do not have access to an MSDS, please request one from your supplier or the manufacturer.
Please use the MSDS tool provided in Seller Central. The tool and information on how to use it can be found by clicking on the following link (sign in required).

If an MSDS is not available, you can provide the following, along with certification from the manufacturer that these have been suitably tested:

UN Number and Packing Group
Flash point and test results
Risk and Safety Phrases associated with shipping the product
List of ingredients
After we receive this information, the review period generally takes around five business days, after which you will be sent a determination via e-mail.

To dispute the determination or enquire whether pick up can be arranged in case removal is not permitted, please contact Seller Support within 5 business days of this notice and reference ticket. If we do not hear from you during this period, we will proceed with the disposal of your “Hazmat” inventory in accordance with our FBA policies.

Please note that all FBA sellers are responsible for ensuring that their products comply with all FBA policies and any legal requirements regarding hazmat. Even if a product is not currently restricted from inbound, failure to comply with these policies may result in the disposal or return of inventory at your expense, suspension of your selling privileges or regulatory fines.

We appreciate your cooperation in this important matter.

Thank you for using Fulfilment by Amazon.

Faithfully,

The Fulfilment by Amazon Team

魔羯座先森 · 发表于 2015-7-3 09:32:55

说你的产品是危险产品。亚马逊不再接受你继续发FBA，你的listing也被屏蔽了。如果要发，只能自己发，还要提供资料。

Vital-Ren · 发表于 2015-7-3 14:01:59

请问这个产品在你建转成FBA发货时有这个提醒吗？
我在发一批FBA货的时候有出现过这种情况，同款产品不同颜色中出现一个LISTING是FBA hazmat也是需要我提供MSDS，我就直接放弃这个LISTING,将我建的另外一个listing发FBA（刚开始为增加曝光量我每款产品上传两次）。打电话问客服，客户说这个是系统问题没有办法处理。

xhs1020 · 发表于 2015-7-9 19:19:42

Vital-Ren 发表于 2015-7-3 14:01
请问这个产品在你建转成FBA发货时有这个提醒吗？
我在发一批FBA货的时候有出现过这种情况，同款产品不同颜 ...

你好，我们也问了客服。
客服说是系统出问题了，不用管这个。
我们的产品不需要这个文件。
谢谢你的回复！

FBA hazmat问题怎么解决

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