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亚马逊移除产品

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蓝宝石

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楼主
发表于 2015-7-7 11:17:19 | 只看该作者 回帖奖励 | 倒序浏览 | 阅读模式
今天收到亚马逊的这封邮件,我该怎么处理?

Action Required: Listing Removed from Amazon
View notification header Jul 6, 2015 (59 minutes ago)


Hello,

We have removed your listing because of a buyer complaint about the authenticity of an item they received from you. Your listing will remain inactive until we can work with you to resolve the concern.

ASIN: B00V36DK9S Title: Neon Triangl Bikini Set Push Up Underwire Swimwear Small Orange and Pink
To maintain a trusted marketplace for buyers and sellers, we take immediate action when we identify a buyer complaint regarding the condition and authenticity of products.

What you can do
If you believe this was in error and would like your listing reinstated, respond to this message and let us know. When you respond, include the following:

Copies of invoices or receipts from your supplier issued in the last 180 days. These should reflect your sales volume during that time.
Your supplier's contact information including name, phone number, address, and website.
Any additional details you would like us to know.
You can remove pricing information, but make sure the rest of the document is visible. You can send us a pdf, jpg, png, or gif file.
What happens next
We'll review the information you send and get back to you with an answer within 1 business day. If we can confirm the information you provide, we'll reinstate your listing on your behalf immediately.

Please remember that additional complaints about your listings may result in the removal of your Amazon selling privileges.

Learn more
Sellers should understand our policies regarding product authenticity. To learn more, search "Amazon Anti-Counterfeiting Policy" in Seller Central Help.

Still have questions? Contact us

We appreciate your cooperation and thank you for selling on Amazon.

Seller Performance Team

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沙发
发表于 2015-7-7 11:22:50 | 只看该作者
客户体验多差,移除了你的这些产品

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板凳
发表于 2015-7-7 13:15:08 | 只看该作者
邮件回复需要涉及的内容:
1.产品质量是反复的测试的。
2.供应商是经过严格挑选的。
3。之后的计划,对顾客的邮件回复是及时的。
4,售后问题善后,需要和投诉的人沟通,看是你的问题还是他的问题。

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