关于CPC儿童用品报告子类目申请的问题

gigi3vic · 发表于 2018-6-3 22:06:25

提交了十几次申请，一直收到亚马逊审核团队的如下回复，The product you have applied to sell has not been tested for all applicable standards within the CPC provided.
跟第三方实验室联系过，所有的测试都做了，但是亚马逊审核团队就是机械性的回复这个，也说不出具体理由来，我们提交的CPC报告感觉他们也没有认真看，不同的审核人员回复都不一样，这还有没有解决方法啊？

梅梅梅 · 发表于 2018-6-4 15:43:48

问下第三方认证机构吧。

nonetoe · 发表于 2018-6-7 16:40:57

我们也是遇到这样的问题

gewgaw · 发表于 2018-7-16 18:19:21

同样的问题，请问楼上大神们解决了吗？

chilhood1 · 发表于 2018-11-29 09:07:12

楼上请问有人解决这个问题了么？

fackylee007 · 发表于 2018-11-29 09:18:29

集思广益，看看问题出在哪，该怎么破。

丽子壳 · 发表于 2018-12-1 22:11:17

我也是啊，我针对客服的问题一一的回复还是没通过

kiss永 · 发表于 2019-1-20 10:07:12

我也是这样估计他们都没有看证书
Amazon Jan 19, 2019 03:45 AM
Hello from Amazon Seller Support,

Thank you for your interest in selling【Toys】on Amazon.com.

Upon reviewing the document you submitted, we are unable to approve your application at this time.

The CPC doesn’t pass our review and kindly refer to the requirements as below

Therefore, to continue processing your request, we require additional information from you.

Please provide us with one of the documents mentioned below. You may reply directly to this case to provide us with the requested information. Please ensure that the documentation you submit meets the following requirements, as applicable:

Option #1 The Children’s Product Certificate (CPC) you submit must meet the requirements below:

? Include product name and description
? Contain name of the manufacturer
? Include date and location where product was manufactured
? Include date and location where the product was tested
? Include name, address of the lab that conducted the testing
? Include the list of each consumer product safety regulation to which the product was certified for

Option #2 An Image of the product and product package meeting the requirements mentioned below.

? Contain name of the manufacturer.
? Include product, trademark, or model number.
? Must include all sides of the packaging.
? Include a live photo of the product you are trying to sell, rather than a computer generated version.

If you are a re-seller/distributor, please provide us with an invoice (Invoice/Sales Invoice) that shows a purchase of 10 or more application related products along with one of the documents mentioned above.

Please ensure that the invoice you provide meets the following requirements:

? Invoices must be dated within the last 180 days or reflect the delivery or purchase of products within the last 180 days.
? All documents must be valid and unexpired.
? All documents must be clear and legible. No information other than pricing may be redacted.
? All documents must include your name and address, as listed within your selling account.
? All documents must include the issuer’s name and contact information.

lukenggggg · 发表于 2019-1-21 10:02:47

有人解决了么？

fullfar · 发表于 2019-1-22 16:45:40

可以走包装吗？