产品被下架

maxuan · 发表于 2021-1-13 04:42:05

请问各位大神，这是什么情况哦，我上架的产品类型有很多人在卖，却说不允许销售该商品，这是碰到PSE审核了码？我看不像哦，没说要求我提供什么文件，就直接下架了。内容如下：This product has been identified as a product that claims to prevent, cure, treat, mitigate, diagnose or decrease the risk of various symptoms, such as Stiff shoulder or Eye strain. It is possibly illegal to sell a product under the Pharmaceutical and Medical Device Law, the Health Promotion Act or the Premiums and Representations Act. Amazon prohibits the sale or listing of this product. Please confirm the relevant laws and Amazon policies then identify the problems on a detail page (e.g. product title, product description or product image etc) and modify it by yourself. We may accept the product to be back on the website in case the problematic claims are fixed. To request this, please contact Seller Support with the ASIN(s) and the details of how you modified each ASIN. Please also contact Seller Support in case you have any technical problems making the modification.In addition, Amazon may refuse to sell the product if the claims being made on the product package are inappropriate. Please also make sure whether a product has other prohibited claims that we noticed and modify them if necessary.For further information, please see the below links:?

rohibited Product Claimshttps://sellercentral.amazon.co.jp/gp/help/G202024200?Dietary Supplementshttps://sellercentral.amazon.co.jp/gp/help/G201829010?Medical devices and accessorieshttps://sellercentral.amazon.co.jp/gp/help/G200164650为什么会发生这种情况？我们之所以采取此项措施，是因为 Amazon.co.jp 上不允许销售该商品。您有义务确保提供的商品符合所有适用的法律、法规和亚马逊政策。我需要采取哪些措施？- 如果以上 ASIN 中有亚马逊物流 (FBA) 商品，请针对这些 ASIN 提交移除请求，我们会将您的库存退还至您选定的地址。如果您未能在收到此通知后的 30 天内提交移除请求，我们会根据《亚马逊服务商业解决方案协议》和亚马逊物流政策对您的库存进行弃置处理。有关亚马逊物流政策的更多信息，请参阅 https://sellercentral-japan.amazon.com/gp/help/201030350 和 https://sellercentral-japan.amazon.com/gp/help/200140860。- 请在收到此提醒后的 48 小时内检查您的商品，并停售、删除或存档不符合所有适用法律、法规和亚马逊政策的所有商品，包括上述商品在内。请注意，将受限商品改为“不可售（缺货）”状态并不能使该商品满足合规要求。如果您认为您的商品被亚马逊错误地识别为受限商品，请立即停售该商品以确保满足合规性要求，同时就此限制事宜向销售伙伴支持提出申诉。如果我未能遵循上述说明，会怎么样？如未能正确停售或移除您库存中的所有受限商品，亚马逊可能会停用您的销售账户并永久保留账户中的资金。我们愿意随时为您提供帮助：如果您对我们的受限商品政策有任何疑问，请参阅：https://sellercentral.amazon.co.jp/gp/help/200164330https://sellercentral.amazon.co.jp/gp/help/200832300您不应该收到此通知？- 如果您认为上述商品是亚马逊准售商品，请提供能够证明您的账户未违反亚马逊受限商品政策的证据或文件，并联系销售伙伴支持：https://sellercentral.amazon.co.jp/cu/contact-us。我们将调查您的问题。- 如果您不确定，请先参阅 https://sellercentral.amazon.co.jp/gp/help/201743940，然后再就此限制事宜向销售伙伴支持提出申诉。