发往亚马逊仓库的货半年没有上架，亚马逊要求提供发票，不是形式发票，什么样可以呢？

henrylove0203 · 发表于 2021-4-2 09:59:26

发往亚马逊仓库的货半年没有上架，亚马逊要求提供发票，不是形式发票，什么样可以呢？发票上必须有ASIN,SKU,UPC等信息吗？请大神赐教

以下是亚马逊发的邮件：
Thank you for providing documentation for shipment FBA1XXXXXX, however, the invoice provided is a "Proforma" Invoice.
Invoices must not be "Proforma Invoices" to count as valid proof of ownership. Please send in additional documentation to account for shipment FBA1XXXXXX.

To help us proceed with our investigation, please provide the proof of purchase for these items.
The proof of purchase must be the original invoice from the supplier or manufacturer and must include:

- Date of the purchase
- Product name of the missing items
- Quantity purchased
- Full name and address of invoice issuer
- Full name and address of buyer

The purchase price is not necessary and can be concealed. If you are the manufacturer, please send us a copy of the signed packing slip, which must include:

- Date of delivery
- Product name of missing items
- Quantity shipped
- Manufacturer signature or stamp

As a reminder, please ensure that your invoices include all units that you have sent in your shipments from the invoice date to the receipt of the shipment currently under investigation.
We will be able to continue our investigation once we have received this information. We will keep this case open for one business day awaiting your response.

Thank you for selling with Amazon,

Anthony L.
Amazon.com Seller Support

深圳永盛达物流T · 发表于 2021-4-2 10:07:12

发票就叫工厂补开，你这个不是。

国际货运小张 · 发表于 2021-4-3 00:14:32

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