创建移除订单被警告

tt1125 · 发表于 2021-12-9 11:50:40

大概10月份的时候，创建了一些弃置的订单给独立站的客户，后面想想不能这样做，赶紧取消，可是已经晚了，取消不了了，现在亚马逊发来警告

Hello,

We are reaching out because it appears that you have recently used the removals tool for one or more of the following reasons and as a result your Amazon Seller Removal Order privileges have been temporarily blocked:

* To send a replacement unit to a customer for any reason
* To send gifts or promotional items to former customers, friends or other partners or clients (i.e. Social Media Influencers)
* To fulfill customer orders from a different platform like your priVATe website (MFN orders)
* To send product to potential redistributors

Please understand that the Removals Policy dictates the following:
We ship returns only to you, your warehouse, your supplier, or your distributor. In addition, the following restrictions apply:

In the North American marketplace, Removals cannot be shipped across borders, but we can ship to all 50 US States as well as all states in Mexico and Provinces in Canada. You are not allowed to use a Post Office Box (or any other private PO Box), as the delivery address for Removal Orders.

Inventory cannot be shipped to another fulfillment center.
Inventory cannot be used to send customer orders, gifts, or promotional items.
Inventory classified as non-transportable dangerous goods can only be disposed of.
Inventory cannot be shipped outside of the 50 United States or to PO, APO, FPO, or DPO boxes.
To ship to an address outside of the United States, see International return providers.
Note: This also applies if you have a Unified Account.

请问现在我要怎么申诉，申诉按他提出的四个问题来直接回答，那这种申诉成功率有多高？

tt1125 · 发表于 2021-12-9 11:52:40

不好意思，邮件没复制完整

You can find all of the specific details pertaining to the Removals policy on this page in Seller Central:
https://sellercentral.amazon.com/gp/help/help-page.html?itemID=200280650&ref=ag_200280650_bred_201436560

Kindly understand that a proper appeal to restore your permissions requires the elements below:

Step 1: Determine and acknowledge why this block should be removed.
Step 2: Evaluate your selling practices and give a reason why this activity occurred.
Step 3: Create a Plan of Action ensuring that the issue will not be repeated moving forward.
Step 4: Respond with these details as soon as possible.

Understanding that this may impact your business, we urgently request that this situation be addressed.

Should you have any questions about this policy, please reply to this email. Failure to comply with Amazon policies may result in account disciplinary actions, including a permanent account block.

We will keep this case open for 3 business days awaiting your response.

****Please note that the system with auto generate/populate your signature with the appropriate name and links.

Thank you for selling with Amazon,

Deb A. Amazon.com Seller Support

whh7473 · 发表于 2021-12-9 11:54:37

亚马逊就喜欢秋后算账，所以也要当回事。只是警告信，问题应该不大。

哗哗哗花 · 发表于 2021-12-9 12:04:29

只是被警告了防范一下可以加我后续遇到问题都可以帮您解决

兰精灵 · 发表于 2021-12-9 12:28:27

申诉信很好写，列出自己的移除订单说明理由，保证以后不再犯，认真阅读amazon政策

亚马逊图片设计 · 发表于 2021-12-9 15:42:04

只是被警告而已不用管停止这种操作就ok 了

Naive. · 发表于 2021-12-9 16:07:13

做好做一下移除警告处理，可以联系

小小都是你 · 发表于 2022-4-12 15:59:33

这种申诉理由要怎么写比较好！