1
、亚马逊总裁贝索斯的邮箱
2
、亚马逊官方邮箱
notice@amazon.com
seller-evaluation@amazon.com
pq-review@amazon.com
account-confirmation@amazon.com
cn-seller-verification-enquiry@amazon.co.uk
3
、亚马逊
VE
申请邮件
vendorexpress@amazon.com
4
、审核卖家评级表现
seller-performance-policy@amazon.com
5
、品牌外观专利侵权
copyright@amazon.com
6
、知识产权侵权解决后撤诉
US:notice@amazon.com
UK:notice@amazon.co.uk
FR:notification@amazon.fr
DE:benachrichtigung@amazon.de
IT:notifica@amazon.it
ES:aviso@amazon.es
IN:notice@amazon .in
MX:notice@amazon.com.mx
7
、亚马逊账号冻结后的余额处理
payments-funds@amazon.com
8
、店铺被关闭货款申诉邮箱
US:merchant-reserve-inquiry@amazon.com
CA:payments-investigate@amazon.ca
UK:payments-investigate@amazon.co.uk
FR:investigation-amzpayments@amazon.fr
DE:payments-nachforschungen@amazon.de
IT:payments-investigate@amazon.it
ES:investigacion-pagos@amazon.es
IN:payments-investigate@amazon.in
MX:payments-funds@amazon.com.mx
9
、受恶意攻击或者敲诈邮件
标题:「
feedbackabuse report
」
+
「卖家店铺名」发送到:
investigate@amazon .com
10
、帐号不能登录怎么移除
FBA
库存
?
联系亚马逊付款的邮箱:
payments-investigate@amazon.com;
询问你的产品清单,告诉他需要移除库存,他会给你一个产品清单和移除库存的费用,如果你的账号余额不足的话会给你一个亚马逊的收款账号,你按要求把钱转过去,然后再回邮件告诉他,把地址给他,就给你移除了。
11
、产品质量
(PQ)
问题申诉
US:seller-performance-policy@amazon.com
UK:seller-performance-policy@amazon.co.uk
FR:politique-performance-vendeur@amazon.fr
DE:verkaeufer-performance-richtlinie@amazon.de
IT:performance-venditore-politiche-di-condotta@amazon.it
ES:politicas-performance-vendedor@amazon.es
IN:seller-performance-policy@amazon.in
MX:politicas-performance-vendedor@amazon.com.mx
12
、亚马逊各站点绩效团队邮箱
US:seller-performance@amazon .com
UK:seller-performance@amazon .co.uk
FR:performance-vendeur@amazon .fr
DE:verkaeufer-performance@amazon .de
JP:alliance@amazon .co.jp
ES:performance-vendedor@amazon .es
CA:seller-performance@amazon .ca
用登录邮箱使用英语发送,发邮件时态度诚恳、并在末尾再次注明你的登录邮箱,方便对方查询。
13
、亚马逊投诉跟卖的入口
A.
从
AM
后台
Contact SellerSupport
开
case
投诉,
Report a violation
https://sellercentral.amazon.com/hz/contact-us
B.
以权利人身份投诉侵权
https://www.amazon.com/gp/help/reports/infringement
C.
以买家身份
Test Buy
投诉
http://www.amazon.com/gp/help/reports/contact-us
D.
品牌
+
律师信
专利
+
律师信
amazon exclusive
重度垂直的产品策略
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