negative customer return comments

tlwzww · 发表于 2021-6-8 09:55:11

Your offer has been temporarily suspended due to an investigation prompted by negative customer return comments.
这个怎么弄？要写信申述吗？还是等着让它调查完?

cl_66564wd66a · 发表于 2021-6-8 10:05:03

有完整邮件吗

跨境人6年 · 发表于 2021-6-8 10:05:12

申诉信就是针对顾客反馈的地方，作出承认，描述，然后写上改善计划，一万字，让客服被你感动；

tlwzww · 发表于 2021-6-8 10:08:25

Your offer has been temporarily suspended due to an investigation prompted by negative customer return comments.
Amazon is dedicated to customer satisfaction and our team is working to troubleshoot this issue for you. From the findings of this assessment, we will notify you if corrective measures are necessary for the rest of your inventory or if more information is required from you to fix any issues potentially found. 看了买家之声都是良好，我也不知道去哪里看反馈了，feedback 最近90天无差评

tlwzww · 发表于 2021-6-8 10:45:55

暂时没有申述的按钮