我最近创建了几个移除订单，分别用了不同的地址，移除权限被限制了。我该怎么申诉

iluu · 发表于 2020-11-4 13:09:21

我最近创建了几个移除订单，分别用了不同的地址，移除权限被限制了。亚马逊给我发了邮件，我该怎么回复呢？
Hello,

We are reaching out because it appears that you have recently used the removals tool for one or more of the following reasons and as a result your Amazon Seller Removal Order privileges have been temporarily blocked:

* To send a replacement unit to a customer for any reason
* To send gifts or promotional items to former customers, friends or other partners or clients (i.e. Social Media Influencers)
* To fulfill customer orders from a different platform like your priVATe website (MFN orders)
* To send product to potential redistributors

Please understand that the Removals Policy dictates the following:
We ship returns only to you, your warehouse, your supplier, or your distributor. In addition, the following restrictions apply:

In the North American marketplace, Removals cannot be shipped across borders, but we can ship to all 50 US States as well as all states in Mexico and Provinces in Canada. You are not allowed to use a Post Office Box (or any other private PO Box), as the delivery address for Removal Orders.

Inventory cannot be shipped to another fulfillment center.
Inventory cannot be used to send customer orders, gifts, or promotional items.
Inventory classified as non-transportable dangerous goods can only be disposed of.
Inventory cannot be shipped outside of the 50 United States or to PO, APO, FPO, or DPO boxes.
To ship to an address outside of the United States, see International return providers.
Note: This also applies if you have a Unified Account.

You can find all of the specific details pertaining to the Removals policy on this page in Seller Central:
https://sellercentral.amazon.com/gp/help/help-page.html?itemID=200280650&ref=ag_200280650_bred_201436560

Kindly understand that a proper appeal to restore your permissions requires the elements below:

Step 1: Determine and acknowledge why this block should be removed.
Step 2: Evaluate your selling practices and give a reason why this activity occurred.
Step 3: Create a Plan of Action ensuring that the issue will not be repeated moving forward.
Step 4: Respond with these details as soon as possible.

Understanding that this may impact your business, we urgently request that this situation be addressed.

Should you have any questions about this policy, please reply to this email. Failure to comply with Amazon policies may result in account disciplinary actions, including a permanent account block.

We will keep this case open for 3 business days awaiting your response.

zhyan1989 · 发表于 2020-11-4 13:20:04

找客服问问

不得不吐葡萄皮 · 发表于 2020-11-4 14:05:46

你回复了吗这是完整的邮件吗

创蓝商务 · 发表于 2020-11-4 14:11:30

创建移除的地址是不是有超过允许的地方，可以检查下，或者是地址不同，被亚马逊认为你有发给分销商的嫌疑。
这个申诉需要写一份行动计划哦，写清楚出现问题的原因，还有为避免这个问题发生，将来采取的措施。写的诚恳点详细点就好了
有申诉需要的话，可以找我们右侧申诉客服咨询看看

站外晴天 · 发表于 2020-11-4 17:51:07

移除订单应该不能同时创建那么多的吧，好像是之前的订单完成了，才可以再创建新的移除订单

Amazon-Us1 · 发表于 2020-11-4 18:47:15

如果亚马逊运营中心的库存不处于可售的状况，其状态将更改为【不可售】并被搁置一旁。如果在亚马逊通知您按要求移除不可售库存之后的 30 天内，您没有为其创建移除订单，则该库存可能会被自动弃置。

自动移除库存https://sellercentral.amazon.com/gp/help/help.html?itemID=200678710&language=zh_CN&ref=ag_200678710_cont_201436560&referral=AYYDELHN3J2XR_A36CITRIL64VNA

爆款来一发 · 发表于 2020-11-6 00:40:59

楼主申诉回来了吗？我也收到了这样的邮件，申诉没过。。。

iluu · 发表于 2020-12-12 13:38:10

爆款来一发发表于 2020-11-6 00:40
楼主申诉回来了吗？我也收到了这样的邮件，申诉没过。。。

申诉过了，根据要求阐述原因就可以

Mandy-郑静 · 发表于 2020-12-23 09:46:56

我也遇到了怎么写的？可以分享下吗？

army阿米 · 发表于 2020-12-23 15:30:25

申诉过了，能创建移除订单了。想问下现在继续创建移除订单会不会触发审核？？