今天收到一封邮件
Dear Seller,
We have recently seen a spike in your Easy Ship or Self Ship orders. However as per our records, these orders have not been shipped yet. To ensure that we maintain good customer experience, we have temporarily restricted your ability to receive new orders.
To continue receiving new orders, please fulfil your unshipped orders at the earliest. For Self Ship orders, provide valid tracking details during ship confirmation. We look forward to enabling your account and helping you serve more customers.
Kindly contact seller support if you have any questions.
Regards, Amazon
译文
亲爱的卖家。
我们最近看到您的 "轻松发货 "或 "自行发货 "的订单数量激增。然而,根据我们的记录,这些订单还没有被发货。为了确保我们保持良好的客户体验,我们暂时限制您接收新订单的能力。
为了继续接收新的订单,请尽早完成您未发货的订单。对于自行发货的订单,请在发货确认时提供有效的跟踪信息。我们期待启用您的账户并帮助您服务更多客户。
如果您有任何问题,请联系卖家支持。
请注意。
亚马逊
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我的取消率,迟发率,追踪率,准时送达率,全部是正常的。
这需要怎么解决,我晕了。
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