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急!!!我是新卖家 刚跟卖被投诉了怎么办?

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楼主
发表于 2015-12-22 10:20:00 | 只看该作者 回帖奖励 | 倒序浏览 | 阅读模式
跟卖收到亚马逊的发来的信, 这是警告信吧 怎么处理呢?求大神帮助 急!!!
Hello,

We are reviewing your listing because we want to ensure the authenticity of the products sold against this ASIN. Your listing is still active. However, we need to hear from you within 7 days of this notification to resolve this concern.

Please know that this review does not necessarily reflect poorly on you or your seller account. To maintain a trusted marketplace for buyers and sellers, we take immediate action when we identify concerns regarding the condition and authenticity of products.


What you can do

To help us complete our review of this ASIN, reply to this email and include the following within 7 days:

1. Copies of invoices or receipts from your supplier issued in the last 180 days. These should reflect your sales volume during that time.
2. Your supplier’s contact information including name, phone number, address, and website.
3. Any additional details you would like us to know.

You can remove pricing information, but make sure the rest of the document is visible. You can send us a pdf, jpg, png, or gif file.

Please be assured that your distributor’s or supplier’s contact information will remain confidential - Amazon puts great effort in maintaining the confidentiality of our customer's information.

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沙发
发表于 2015-12-22 10:34:38 | 只看该作者
如果你不搞跟卖会有事?建议再开新账号后不要搞跟卖了,跟卖有风险

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板凳
楼主 | 发表于 2015-12-22 10:41:33 | 只看该作者
12312 发表于 2015-12-22 10:34
如果你不搞跟卖会有事?建议再开新账号后不要搞跟卖了,跟卖有风险

信里没说要封我账号吧 只是说如果不能提供相应的信息要移除listing

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