在法国站上产品，特殊字符变成乱码

jacklukky · 发表于 2015-4-11 23:39:28

大家好，

自己的法国账户终于下来了。
激动了好久，前天开始上货，结果发现个问题，上的产品内容中所有的特殊字符 é è ê à 等全部变成乱码了

而且反复修改了 excel中的内容也没啥变化。我用的输入法是法语助手的相关输入法，然后我尝试在excel 保存时选择工具把相关的Unicode UFT-8 模式
但是还不行。以下是法国亚马逊客服给我的回复。我按照他的方法还是没成功。

FOR Excel Versions 1999 to 2010:

- Please open your Excel file and click on "file: save as" and select the format "Excel 97-2003 template" for instance.
- Then, just beside the button "save" you will find the option "tools".
- Please click on "tools" and chose "web options"
- Go to the "Encoding" tab
- In the drop-down for Save this document as: choose Unicode (UTF-8)
- Then please click on "Ok" and "save"

Once you will have followed those steps, your document will be ready to use. You will then be able to save this new file in "tab delimited" format and upload it again. The issue with the accents should then be sorted.

请问有谁能帮帮我嘛？万分感谢啊~