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2020-3-23
LV2.跨境小白
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2020-5-20
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之前有两次业绩通知，说我们滥用变体关系，我们那时候就拆分了变体，没有放在心上，但是我们color和size的命名一直没有以他们的规则来进行。我们问了客服经理两次驳回是因为我们没有说完整造成滥用变体的原因。但是我们也实在是想不出来了
只是封店邮件：Hello,
Your Amazon selling account has been deactivated. Your listings have been removed. Funds will not be transferred to you and may be held for up to 90 days. Please ship any open orders to avoid further impact to your account.
Why is this happening?
You have misused ASIN variations repeatedly or impacted customer trust through the usage of incorrect variations. This is against our policies.
How do I reactivate my account?
To reactivate your selling account, please send a plan of action that explains:
-- The root cause(s) of the variation policy violation.
-- The actions you have taken to resolve the multiple misused variations on your account.
-- The steps you have taken to prevent the misuse of variations going forward.
How do I send the required information?
If you wish to appeal this decision, click the Appeal button next to this message on the Performance Notifications page in Seller Central (https://sellercentral.amazon.com/gp/customer-experience/perf-notifications.html).
What happens if I do not send the requested information?
If we do not receive the requested information within 17 days, your account will be permanently deactivated.
We’re here to help.
For help creating your plan, search for "Appeal the Removal of Selling Privileges" in Seller Central Help. When you are ready to send us your plan, click the Appeal button next to this message on the Performance Notifications page in Seller Central (https://sellercentral.amazon.com/gp/customer-experience/perf-notifications.html).
Has your account been deactivated in error?
If you believe there has been an error, please submit an explanation. Your explanation should include the following information:
-- Evidence or examples that demonstrate that your account complies with our ASIN Creation policy.
You can view your account performance in Seller Central (https://sellercentral.amazon.com/performance/dashboard?reftag=email_suspend) or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health dashboard shows how well your account is performing against the performance metrics and policies required to sell on Amazon.
Thank you.
Sincerely,
Seller Performance Team
Amazon.co.uk
http://www.amazon.co.uk
亚马逊最后一封邮件回复：
Hello,
We reviewed your account and the information you provided, and we have decided that you may not sell on Amazon.com.
Why did this happen?
Sellers on Amazon.com are not allowed to create listings that violate Amazon selling policies.
Please ship any open orders. This usually takes about 90 days, but funds may be held longer. Depending on your account status and activities, you may be required to complete an additional review before funds can be released. Amazon may withhold payments if we determine that your account was used to sell inauthentic or prohibited goods, commit fraud, or engage in other illegal or abusive activity.
You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please write topayments-funds@amazon.com.
You can view your account performance (https://sellercentral.amazon.com/performance/dashboard?reftag=email_warn) or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health dashboard shows how well your account is performing against the performance metrics and policies required to sell on Amazon.
-- iOS: https://itunes.apple.com/us/app/amazon-Seller/id794141485
-- Android: https://play.google.com/store/apps/details?id=com.amazon.sellermobile.android&am...;hl=en
Sincerely,
Seller Performance Team
Amazon.co.uk
http://www.amazon.co.uk |
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发表于 2020-3-25 11:23:04
