求助，新账号刚刚申请就被冻结

ligaoxiang · 发表于 2019-2-19 11:05:16

本人小白一枚。新账号刚刚申请下来，信用卡已经扣了39.9美元，今天就收到这封邮件，谁能帮帮我解答下这是什么问题，万分感谢。
Hello,

We are reviewing your Amazon.com seller account. During our review, you will not be able to sell on Amazon.com.

Please ship any open orders. If you have funds in your account, they will be available after any amounts paid forA-to-Zclaims or chargebacks on your orders have been deducted. This usually takes about 90 days, but funds may be held longer.

You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please send an email topayments-funds@amazon.com.

Please provide the following documents and confirm there is a valid credit card on file:

--utility billwith name and address visible
--Business license, if applicable
--If you have active listings, include copies of invoices, receipts, contracts or delivery orders from your supplier issued in the last 90 days.

You can send files in .pdf, .png, or .gif format. These documents must be authentic and unaltered. You may remove pricing information, but the rest of the document must be visible. Please send the documents toseller-performance@amazon.com.

Once we receive your documents, we will review them and decide whether you may sell on Amazon.com again.