北美账号二审的问题

fighting2017

创蓝商务 发表于 2019-4-9 09:40
1.美国站水电单审核utility bill更新
目前在触发该审核时，要求提供：
- utility bill

你好，我现在收到的网费电子帐单上面没有地址的，这个是可以要求电信打有地址的发票的吗

my11048

创蓝商务 发表于 2019-4-9 11:46
信用卡可以不是法人的，但是账单地址这些必须是法人的，亚马逊就是要审核法人的地址，并且提供法人相关账 ...

问题的关键在于法人的水电煤气账单么
这个账单地址需要和后台填写的哪些信息通过才行么？

创蓝商务

fighting2017 发表于 2019-4-9 15:22
你好，我现在收到的网费电子帐单上面没有地址的，这个是可以要求电信打有地址的发票的吗

不接受发票哦。

创蓝商务

my11048 发表于 2019-4-9 16:09
问题的关键在于法人的水电煤气账单么
这个账单地址需要和后台填写的哪些信息通过才行么？

是的，需要与后台填写的账单地址一致。

等待一抹新绿

帮我看一下，我收到的是这个。
Dear Seller,


As part of our commitment to providing a more secure and trusted marketplace for our buyers and sellers, we recently asked you to provide documentation that confirms your account information. We were unable to verify the information you provided and are requesting that you resubmit the information so we can complete our review and activate your account.

These guidelines cover common scenarios that will help us review your documentation:.

For national ID cards, both sides of the card must be submitted in one digital file.
Each document must be clearly readable in its entirety without any blurry information or camera flash reflections.
The information you enter into the verification form (such as your ID number or name) must match the information on the documents you submit.
If we ask you to provide a bank account or credit card statement, we are unable to accept screenshots. The digital statement file must include:
The bank's name, logo, and address
The account holder's name
The date the statement was issued (must be issued in the past 90 days)
We are currently unable to accept these documents for verification:
Bank passbook (except in India and Japan)
Utility bills (for example, electricity or natural gas bills)
Business registration certificate
Photo of a credit card
MS Word file (file extension .doc or .docx)
For more information about the review process and documentation requirements, please visit our help page

When you're ready to resubmit your information, log in to Seller Central and follow the instructions on the identity verification page.
也需要提供水电费这些吗？

等待一抹新绿

创蓝商务 发表于 2019-4-9 09:40
1.美国站水电单审核utility bill更新
目前在触发该审核时，要求提供：
- utility bill

各路大神，，帮我看一下，刚注册的店铺，我收到的是这个。怎么回复啊，有没有同样的卖家？ 或是可以帮忙解决的第三方，加我。
Dear Seller,


As part of our commitment to providing a more secure and trusted marketplace for our buyers and sellers, we recently asked you to provide documentation that confirms your account information. We were unable to verify the information you provided and are requesting that you resubmit the information so we can complete our review and activate your account.

These guidelines cover common scenarios that will help us review your documentation:.

For national ID cards, both sides of the card must be submitted in one digital file.
Each document must be clearly readable in its entirety without any blurry information or camera flash reflections.
The information you enter into the verification form (such as your ID number or name) must match the information on the documents you submit.
If we ask you to provide a bank account or credit card statement, we are unable to accept screenshots. The digital statement file must include:
The bank's name, logo, and address
The account holder's name
The date the statement was issued (must be issued in the past 90 days)
We are currently unable to accept these documents for verification:
Bank passbook (except in India and Japan)
Utility bills (for example, electricity or natural gas bills)
Business registration certificate
Photo of a credit card
MS Word file (file extension .doc or .docx)
For more information about the review process and documentation requirements, please visit our help page

When you're ready to resubmit your information, log in to Seller Central and follow the instructions on the identity verification page.
也需要提供水电费这些吗？

等待一抹新绿

创蓝商务 发表于 2019-4-9 09:40
1.美国站水电单审核utility bill更新
目前在触发该审核时，要求提供：
- utility bill

我今天刚注册的店铺，都提供什么啊，还要水电费账单？有知道的大神吗
Dear Seller,


As part of our commitment to providing a more secure and trusted marketplace for our buyers and sellers, we recently asked you to provide documentation that confirms your account information. We were unable to verify the information you provided and are requesting that you resubmit the information so we can complete our review and activate your account.

These guidelines cover common scenarios that will help us review your documentation:.

For national ID cards, both sides of the card must be submitted in one digital file.
Each document must be clearly readable in its entirety without any blurry information or camera flash reflections.
The information you enter into the verification form (such as your ID number or name) must match the information on the documents you submit.
If we ask you to provide a bank account or credit card statement, we are unable to accept screenshots. The digital statement file must include:
The bank's name, logo, and address
The account holder's name
The date the statement was issued (must be issued in the past 90 days)
We are currently unable to accept these documents for verification:
Bank passbook (except in India and Japan)
Utility bills (for example, electricity or natural gas bills)
Business registration certificate
Photo of a credit card
MS Word file (file extension .doc or .docx)
For more information about the review process and documentation requirements, please visit our help page

When you're ready to resubmit your information, log in to Seller Central and follow the instructions on the identity verification page.
亲爱的卖家,





作为我们承诺为我们的买家和卖家提供一个更安全、更可信的市场的一部分，我们最近要求您提供确认您帐户信息的文件。我们无法核实您提供的信息，并要求您重新提交信息，以便我们可以完成我们的审查和激活您的帐户。



这些指南涵盖了一些常见的场景，可以帮助我们检查您的文档:。



对于国民身份证，身份证的两面必须同时提交一个数字文件。

每个文档都必须清晰可读，不能有任何模糊的信息或相机闪光灯反射。

您在验证表单中输入的信息(例如您的ID号或姓名)必须与您提交的文档上的信息匹配。

如果我们要求您提供银行账户或信用卡对账单，我们无法接受截屏。数码报表文件必须包括:

银行名称、标识和地址

帐户持有人的姓名

声明发出日期(必须在过去90天内发出)

我们目前无法接受这些文件进行核实:

银行存折(印度和日本除外)

公用事业帐单(例如电费或天然气帐单)

商业登记证

信用卡照片

MS Word文件(文件扩展名.doc或.docx)

有关评审过程和文档要求的更多信息，请访问我们的帮助页面

jocy_huang

创蓝商务 发表于 2019-4-9 14:11
美国站的账单地址和营业执照地址可以一致，如果能分开，尽量分开。
欧洲站的账单地址和营业执照不能一致 ...

新人请教，二审的时候不是要求账单与公司地址一样吗？看得我有点乱了

创蓝商务

等待一抹新绿 发表于 2019-4-9 18:46
我今天刚注册的店铺，都提供什么啊，还要水电费账单？有知道的大神吗
Dear Seller,

提供银行账单或者信用卡账单
关于信用卡账单：可以在银行的信用卡中心导出账单
账单要求：有法人姓名，法人地址和银行公章，地址需要和亚马逊后台账单地址一致，若导出的电子版账单没有地址，可以去银行柜台跟柜员索要，或者要求银行邮寄。
注意：新卡请尽快消费。
无信用卡账单，提供水电费燃气话费账单要求：1，有法人姓名 。2，有法人地址（与亚马逊后台账单地址一致）。3，公共事业单位公章

等待一抹新绿

创蓝商务 发表于 2019-4-10 10:18
提供银行账单或者信用卡账单
关于信用卡账单：可以在银行的信用卡中心导出账单
账单要求：有法人姓名， ...

我的开case问了下客服，说不用回复，我这封邮件是noreply@amazon.com发的。关于这封邮件也看不到case 号。你知道这是什么团队吗？客服也不知道这是什么团队，客服说账号没有问题，不用回复。