品牌授权成功后，为何上架的时候还是提示UPC.EANS和产品不匹配没办法上架，请问怎...

半迷醉半清醒 · 发表于 2019-4-17 14:05:34

品牌授权成功后，不是备案成功后，已经在其他店铺A备案成功了，现在是也授权成功到B店铺了，但是上架依然提示下图内容。
请问怎么解决？

联系了品牌团队客服，下面是客服的回复：

Greetings from Amazon Brand Registry Support,
Thank you for contacting us. My name is XXX and I will be assisting you with your concern.

I have checked the brand registry and would like to confirm that you are successfully authorized by the brand XXXX. For your confirmation I am attaching the screenshot of the Brand registry for your account.

However, upon checking the screenshots shared by you in earlier correspondence, I see that you are facing UPC validation error while you are trying to list the product with UPC 7########84.

In order to investigate the issue further we require the following information from you:

1. Provide screenshot of error message. -
2. Brand Name -
3. Manufacturer Name -
4. Complete Title -
5. UPC/EANs -
6. Marketplace -
7. GS1 certificate (or) screenshot from GS1 database showing the UPC/EAN owner (if available) -
8. Proof of relation between the brand and UPC/EAN owner (if available) -