刚注册的新账号被关了怎么办？

Chenqinli

刚注册好的新账号，就把专业转成个人，结果马上就收到一封被暂停销售前的小红旗。邮件如下，小白求哪位大神告诉我该怎么申诉


Hello,
We are reviewing your Amazon.com seller account. During our review, you will not be able to sell on Amazon.com.
Please ship any open orders. If you have funds in your account, they will be available after any amounts paid forA-to-Zclaims or chargebacks on your orders have been deducted. This usually takes about 90 days, but funds may be held longer.
You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please send an email topayments-funds@amazon.com.
Please provide the following documents and confirm there is a valid credit card on file:
--utility billwith name and address visible
--Business license, if applicable
--If you have active listings, include copies of invoices, receipts, contracts or delivery orders from your supplier issued in the last 90 days.
You can send files in .pdf, .png, or .gif format. These documents must be authentic and unaltered. You may remove pricing information, but the rest of the document must be visible. Please send the documents toseller-performance@amazon.com.
Once we receive your documents, we will review them and decide whether you may sell on Amazon.com again.

777888

这段时间二审非常严格的，最好一次能成功，不然后面非常麻烦！

Chenqinli

19918990355 发表于 2019-6-6 16:14
这是美国站的二审呐，按要求提供资料

为什么会被二审，是不是因为我刚开账户就把专业降级为个人就触发了二审呢？

Chenqinli

19918990355 发表于 2019-6-6 16:14
这是美国站的二审呐，按要求提供资料

谢谢你的回答，水电费账单和营业执照中文的是否可行呢？
我还没上listing，那第三天中的发票可以不提供对吧？
--Utility bill with name and address visible
--Business license, if applicable
--If you have active listings, include copies of invoices, receipts, contracts or delivery orders from your supplier issued in the last 90 days

创蓝商务

这个是店铺遇到了二审，按照亚马逊的要求提供过去营业执照和公共事业账单（水电煤气手机话费账单其中一个账单），提供过去亚马逊去申诉

Chenqinli

Chenqinli 发表于 2019-6-6 19:24
谢谢你的回答，水电费账单和营业执照中文的是否可行呢？
我还没上listing，那第三天中的发票可以不提供 ...

谢谢您的答复，请问我是发邮件到seller-performance@amazon.com还是直接在后台申诉？