订单迟发率超过4%

Maylulu

Why is this happening?
More than 4% of orders were confirmed to have been shipped late. Late shipment rate should not exceed 4% and is calculated over 10 and 30 day windows. Amazon’s Late Shipment Rate Policy can be found at (https://sellercentral.amazon.co.uk/gp/help/200285190).

What’s next?
Send a plan of action within 24 hours that explains:
-- The root cause(s) of the late shipment confirmations
-- The actions you have taken to resolve the late shipment confirmations
-- The steps you have taken to prevent late shipment confirmations going forward

由于同事标记发货迟了，导致自发货的迟发率11%，亚马逊要求写行动计划。请问这个容易通过吗？一般要怎么写呢。主要是第二点跟第三点，感觉重复了，不知道怎么写。谢谢。

Maylulu

woordee123 发表于 2019-6-25 15:00
自己写的话，态度越诚恳越好，应该是有经验贴专门分享模板的。但是如果自己把握不好就找专用代写，专业的人 ...

好的，我去找找看。谢谢

mixi

这种好申诉

创蓝商务

这个迟发货的您按照亚马逊的要求去写 写原因和采取的措施，没有具体的模板。