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2019-12-23
LV1.跨境虾米
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2019-12-23
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求教哪位大神能帮忙指点一下
Your Amazon Seller account has been temporarily deactivated and your listings have been removed. Funds will not be transferred to you but will be held in your account while we work with you to address the following concern(s).
Why is this happening? We are reviewing your Amazon Seller account for the reason(s) listed below. In order to ensure that customers can shop with confidence on Amazon, we routinely request additional documentation from sellers to verify their account information and confirm authenticity of certain items.
How do I reactivate my account? To reactivate your selling account, please address the following concern(s):
You are offering items that may be inauthentic. A list of these items is provided below:
Brand :Wet 'n Wild
ASIN: B01IAE36L2 Title : Wet n Wild Color Icon Collection Eyeshadow Trio, Walking On Eggshells [380B], 1 ea (Pack of 2)
ASIN: B00R3T8HVA Title : Wet n Wild Color Icon Collection Eyeshadow Trio, Cool As A Cucumber 382B
ASIN: B00E0YQAZG Title : Wet N Wild Coloricon Eye Shadow Trio ~ A Regular at the Factory ~ Limited Edition
Please send us the following information: -- Copies of invoices, receipts, contracts, delivery orders, or authorization letters from your supplier issued in the last 365 days. The quantity of items shown should match your inventory. -- If you are not the brand owner, provide an authorization letter and a complete set of documentation, including authorization letters, to prove a valid supply chain. -- If you are the brand owner, provide a copy of the brand registration certificate, and business license or personal identity card. -- Contact information for your supplier, including name, phone number, address, email, and website.
You can send .pdf, .jpg, .png, or .gif files. These documents must be authentic and unaltered. We may call your supplier to verify the documents. You may remove pricing information, but the rest of the document must be visible. We will maintain the confidentiality of your supplier contact information.
How do I send the required information? Please submit this information topq-seller-assessment@amazon.com.
What happens if I do not send the requested information? If we do not receive the requested information within 17 days, or after two unsuccessful appeals (whichever occurs sooner), we may not allow you to sell on Amazon. Failure to successfully appeal this decision may result in us permanently withholding any payments to you.
You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please write topayments-funds@amazon.com. Sincerely, Seller Performance Team amazon.com http://www.amazon.com
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