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2019-7-3
LV1.跨境虾米
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2019-7-12
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朋友们好！
大家都是亚马逊上艰难行走的盟友了！有个问题想请教下各位：
我店铺的LISTING前几天被人跟卖后， 突然有一天LISTING全变成小狗了，ASIN受限，说是安全问题， 收到两封亚马逊的小红旗，小女子心好累！大家都懂的， 产品卖了一年也没事，有晚班客服提议把LISTING敏感词去掉再用模版上传试试， 可是我怕再收一个小红旗或有封店的风险！有高手指点 一下吗？ 不胜感激！
邮件内容如下：
Hello from Amazon,We are writing to let you know that the following detail pages have been removed from our catalog:ASIN: **, Title: "Pocket Keychain Knife, Kubaton Knife Self Defense Knife Outdoor Tactical Knife for Girl Men & Women (Black)"This product has been identified as a self-defense keychain, punch ring, spiked self-defense finger ring, or a similar self-defense product. These products are prohibited from sale and listing on Amazon.For more information, please see the Explosives, Weapons, and Related Items Seller Help Page - https://sellercentral.amazon.com/gp/help/external/200164950Why is this happening?We took this action because this product is not permitted for sale on Amazon.com. It is your obligation to make sure the products you offer comply with all applicable laws, regulations, and Amazon's policies.What actions do I need to take?- If any of the above ASINs are Fulfillment by Amazon (FBA) offers, please initiate a removal request for the ASIN(s) referenced above to have your inventory sent to a location of your choosing. If you fail to initiate a removal request within 30 days of this notification, we may dispose of it in accordance with the Amazon Services Business Solutions Agreement and FBA policies. For more information on our FBA policies, please review https://sellercentral.amazon.com/gp/help/201030350 and https://sellercentral.amazon.com/gp/help/200140860.- Within 48 hours of this warning, please review your listings and close, delete, or archive any listings that do not comply with all applicable laws, regulations, and Amazon's policies, including the product(s) listed above.Please note that moving a restricted product listing to Inactive (Out of Stock) does not make the listing compliant. If you think your product was incorrectly identified as a restricted product on Amazon, close the listing immediately to ensure compliance while you appeal the restriction with Seller Support.What happens if I fail to follow the above instructions?Failure to properly close or delete all restricted product listings from your inventory may result in the deactiVATion of your selling account, and funds may be permanently held.We're here to help: If you have questions about our restricted products policy, please review:https://sellercentral.amazon.com/gp/help/200164330https://sellercentral.amazon.com/gp/help/200832300https://sellercentral.amazon.com/gp/help/CYAVS22E6CQKV2BHave you received this notification in error?- If you believe the product(s) listed above are permitted for sale on Amazon, please include evidence or documentation demonstrating that your account has not violated our restricted products policy and contact Seller Support: https://sellercentral.amazon.com/cu/contact-us. We will investigate your concern.- If you are unsure, please review: https://sellercentral.amazon.com/gp/help/200164330 before appealing the restriction with Seller Support.You can view your account performance at https://sellercentral.amazon.com/performance/dashboard or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health dashboard shows how well your account is performing in light of the metrics and policy compliance standards required to sell on Amazon.- Download iOS App at https://itunes.apple.com/us/app/amazon-seller/id794141485?mt=8- Download Android App at https://play.google.com/store/apps/details?id=com.amazon.sellermobile.android&hl=en_USWe appreciate your cooperation and thank you for selling on Amazon.com.Amazon ServicesPlease note: This e-mail was sent from a notification-only address that cannot accept incoming e-mail. Please do not reply to this message. |
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发表于 2019-7-3 11:37:23
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