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LV8.跨境大师
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2022-7-12
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由于小弟的错误操作,结果收到了下面这封邮件: We removed some of your listings because you are offering items that may be inauthentic. The listings we removed are at the end of this email.
Why is this happening? We are reviewing your Amazon Seller account because you are offering items that may be inauthentic. In order to ensure that customers can shop with confidence on Amazon, we routinely request additional documentation from sellers to verify their account information and confirm authenticity of certain items.
How do I reactiVATe my listings? -- Copies of invoices, receipts, contracts, delivery orders, or authorization letters from your supplier issued in the last 365 days. The quantity of items shown should match your inventory. -- If you are not the brand owner, provide an authorization letter and a complete set of documentation, including authorization letters, to prove a valid supply chain. -- If you are the brand owner, provide a copy of the brand registration certificate, and business license or personal identity card. -- Contact information for your supplier, including name, phone number, address, email, and website.
You can send .pdf, .jpg, .png, or .gif files. These documents must be authentic and unaltered. We may call your supplier to verify the documents. You may remove pricing information, but the rest of the document must be visible. We will maintain the confidentiality of your supplier contact information.
The sale of counterfeit products on Amazon is strictly prohibited. You can learn more about Amazon’s policies regarding the sale of counterfeit items in Seller Central Help: -- Amazon Anti-Counterfeiting Policy (https://sellercentral.amazon.com/gp/help/201165970) -- Policies and Agreements (https://sellercentral.amazon.com/gp/help/521)
How do I send the required information? Please submit this information topq-seller-assessment@amazon.com.
What happens if I do not send the requested information? If we do not receive the requested information, your listings will remain deactivated. If these problems persist, we may deactivate your Amazon seller account.
请问这是侵权了吗,新账号第一次遇到这种情况 现在账号还没有显示停售,还是正常的显示在售 并不是品牌的所有者,需要提供些什么资料才可以啊 江湖救急 这种邮件一般是要几天之内回复啊,没有看到上面写回复的时间
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