Amazonh怀疑多次违反listing policy 封号求助

sos85

突然收到这么一封封店邮件

后台没有红旗和appeal的地方，怀疑是account health 里面的某些疑似侵犯知识产权的listing引起的

我们做了一系列米兰表带，但是这个的设计专利是苹果2017年申请的 我们卖的并不是苹果的，也没有收到任何投诉邮件，但是Amazon会检测到 会定期检测后删除。我们第一次被删listing是五月份， 这是第二次 因为没删干净，结果收到了封店邮件。
查了下同行不少listing继续存活，被查到了基本上也只是删listing.

这次封店的邮件是listing 审核部门listings-report-proactive@amazon.com不是绩效部门的 所以不知道从何处申诉

又遇到类似的大神 麻烦帮忙分析下。

另外Amazon的机器检测疑似侵权也要及时去回复 以免出现我这样的悲剧。

Hello,

Your Amazon selling account has been deactiVATed. Your listings have been removed. Funds will not be transferred to you but will be held in your account while we work with you to address this issue. Please ship any open orders to avoid further impact to your account.

Why did this happen?
We arrived at this decision after detecting multiple violations of our listing policies.

Were here to help.
If you need help better understanding what is causing this, please search for ‘Intellectual Property Violations’ in Seller Central Help (https://sellercentral.amazon.c ... 361070).

How do I reactivate my account?
To reactivate your selling account, please send us the following:
A plan of action that explains:
-- The root cause(s).
-- The actions you have taken to resolve the notices of infringement or violation of Amazons policies.
-- The steps you have taken to prevent infringement or violating Amazons policies.

For security reasons, we only accept attachments in the following file formats: .jpeg, .jpg, .pjpeg, .gif, .png, .tiff. These documents must be authentic and unaltered.

How do I send the required information?
Submit this information atnotice-dispute@amazon.com.

What happens if I do not send the requested information?
If we do not receive the requested information, your account will remain deactivated and funds in your account may be held for 90 days or longer. Depending on your account status and activities, you may be required to complete an additional review before funds can be released. Amazon may withhold payments if we determine that your account was used to sell inauthentic or prohibited goods, commit fraud, or engage in other illegal or abusive activity.

33 分

小白白不白

看封店邮件判定是知识产权侵权，后台没有appeal按钮没关系，可以直接给封店团队的邮箱发申诉邮件，这个情况可以申诉回店铺，可以加我交流一下