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Amazon has suspended your account. 操纵销售排名被取消销售权,怎么申诉?

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发表于 2019-8-28 12:28:37 | 只看该作者 回帖奖励 | 倒序浏览 | 阅读模式
7.6号 来一封邮件标题是 Your Amazon.com selling privileges have been removed,但是实际是没有被取消销售权,今天8.28号 来一封邮件:“您的亚马逊卖家帐户目前正在接受审查,我们将在24小时内通过电话与您联系并提供更多信息。
接下来会发生什么情况?
在接下来的24个小时内,您将收到来自帐户状况支持团队的电话,您将收到来自帐户状况支持团队的电话并讨论您的帐户。重要的是,我们能够与您交谈和讨论帐户审查的原因,以及继续销售商品所需的任何操作。请通过以下链接更新“紧急通知”里所列的电话号码:”
然后打了一个电话来,是什么账户管理支持中文客服,然后问我账户有没有违规操作,我说没有,然后说有没有team在操作,我说有2个人在操作,然后他就说,你的账户等下会被取消销售权,然后我们来帮组你申述,叫我记下申述的要点,打完电话10分钟,账户就被取消销售权了,

Thank you for talking with us about your selling account.?
As we discussed, recent activity on your account violates Amazon’s Selling Policies and Seller Code of Conduct, and your account has been temporarily deactiVATed. At this time, funds will not be transferred to you but will stay in your account while we work with you to address this issue.? Why is this happening?? The Amazon’s Selling Policies and Seller Code of Conduct prohibit:? – any attempt to manipulate ratings.? – any attempt to manipulatefeedback.? – any attempt to manipulate reviews.? – any attempt to manipulate sales rank.? – any attempt to misuse AmazonA-to-Zguarantee.? How do I reactivate my account?? To reactivate your selling account, please submit a plan of action that describes:? – The methods used to obtain orders that violate Amazon selling policies including placing orders for your own products.? – A list of the orders placed in an attempt to manipulate sales or misuse the A-to-z guarantee.? – The steps you have taken to prevent sales manipulation going forward.?之前不是要取消销售权是直接取消的,现在还打个电话来说下,要给你取消了,这个操作不太懂啊,还有这种申述怎么申诉呢?说要列出刷单的订单和时间,这个怎么列呢?谢谢各位指导下