Your Amazon selling account is currently under review, and we will be contacting you by phone with more information within 24 hours.
What happens next?
Within the next 24 hours, you will receive a phone call from the Account Health Support team to discuss your account. It is critical that we are able to speak to you to discuss the reasons for the account review and any actions required to continue selling. To ensure we can reach you, please update the phone number listed under “Emergency Notifications” at this link https://sellercentral.amazon.com/notifications/preferences.
We’re here to help.
If you prefer to call us, the Account Health Support team is available from 9:00am to 5:00pm, 7 days a week, during Pacific Standard Time at this link: https://sellercentral.amazon.com/cu/contact-us/cmn/REVIEWS. We also offer support in Mandarin and English, 7 days a week, from 9:00am to 5:00pm China Standard Time at this link: https://sellercentral.amazon.com/cu/contact-us/cmn/MARKETPLACE.
You can view your account’s performance at this link https://sellercentral.amazon.com/performance/dashboard?ref=ah_em_gen or select Account Health on the home screen of the Amazon Seller app on your Android or iOS device. The Account Health pages show how well your account is performing against the performance metrics and policies required to sell on Amazon.
--Download the Android app at https://play.google.com/store/apps/details?id=com.amazon.sellermobile.android.
--Download the iOS app at https://itunes.apple.com/us/app/amazon-Seller/id794141485.
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