求助北美账号触发二审

cl_67790nu666 · 发表于 2019-11-1 08:30:17

账号为美国公司账号，因为申请了两步验证重置触发了二审，按要求上传了法人身份证和公司银行流水。但是收到回复是与后台信息不符，所以又重置了法人信息并更新成功。但还是收到相同回复。内容如图。谢谢各位支招

cl_67790nu666 · 发表于 2019-11-1 08:33:27

Hello,

We were unable to verify the identity document you provided because the personal name on the document does not match with the personal name entered in Seller Central.

Within the next 30 days, login to https://sellercentral.amazon.com/ and take either of the following actions:

-- Update your personal name on Seller Central to match your documents.
-- Provide a new document(s) matching the personal name entered in Seller Central.

You will need to upload all the documents requested, even those we were able to verify.

If we do not hear from you or receive the required documents within the next 30 days, you may not be allowed to sell on Amazon.com, Amazon.ca, and Amazon.com.mx.

To find out more about updating your selling account information, visit our help page (https://www.amazon.com/gp/help/customer/display.html?nodeId=1161260&referral=A21DGEI7G81JPN_A2WXVAWDWDO2EN&referral=A21DGEI7G81JPN_A2WXVAWDWDO2EN)

We look forward to hearing from you soon,

Seller Identity Verification
Amazon Seller Support