Dear kingstrong,
Your eligibility status has changed for the Two-Day Shipping option and you are currently
not eligibleto offer this shipping option on Merchant-fulfilled orders. Fulfillment by Amazon (FBA) orders are not affected by this status change. You will have the opportunity to improve your performance metrics to become eligible again. However, this shipping option will now be removed from your Merchant-fulfilled offers on Amazon.com. You can review your performance metrics on Seller Central using the Premium Shipping Eligibility Tool. The tool can be accessed here:
https://sellercentral.amazon.com ... mance-summary.html/
Your status has changed because one or more performance metrics is/are below the required threshold(s). During this time:
- You will not be eligible to offer Premium Shipping options for a minimum of seven days.
- If all requirements have been met, and at least seven days have passed, you will once again be eligible to offer Premium Shipping. If you have a Premium Shipping option selected in your Shipping Settings, it will automatically appear on your offers, once your status has been restored toeligible.
Note: Any orders you have received so far for this Premium Shipping option should still be shipped using the ordered shipping method.
Sincerely,
Your Amazon Marketplace Team
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