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LV1.跨境虾米
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2016-5-3
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Hello,
We have removed your selling privileges, canceled your listings, and placed a temporary hold on any funds in your Amazon.com seller account.
We took these actions because you have violated our policies by confirming orders prior to shipping any portion of the orders to the buyers. Sellers may only confirm shipment of an order after sending all or some portion of the customer's order.
To learn more about this policy, search "Charge When Ship" in Seller Central Help.
We encourage you to take appropriate steps to resolve any pending orders. Note that any amounts paid as a result ofA-to-ZGuarantee claims and chargebacks may be deducted from your seller account.
After 90 days, the hold will be removed and any remaining funds will be available per your settlement schedule. In addition, balance and settlement information will be available in the Payments section of your seller account. If you have questions about these funds, please write topayments-funds@amazon.com.
If you would like to appeal this decision, click the Appeal button next to this message on the Notifications page in the Performance section of Seller Central (https://sellercentral.amazon.com/gp/customer-experience/perf-notifications.html).
For information on creating an appeal, search "Appeal the Removal of Selling Privileges" in seller Help.
Regards,
Seller Performance Team Amazon.com http://www.amazon.com
亚马逊发来的,然后我申诉了,但是不成功,然后亚马逊又发来了一封邮件,请教一下这样的情况还有得救吗? Hello,
Upon careful consideration, we have decided not to reinstate your selling privileges.
Any remaining funds may be reserved for up to 90 days from the date your selling privileges were removed. After 90 days, the funds will be disbursed, provided we do not receive charge-backs or A-to-z Guarantee claims against your sales. If you have further questions about your disbursement, please write topayments-funds@amazon.com.
Regards,
Seller Performance Team Amazon.com http://www.amazon.com
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