玩具类被亚马逊抓取然后误判为教育类产品变为不可售

三地呀 · 发表于 2020-4-30 10:33:10

有没有小伙伴遇到一样的情况的，好好卖着的玩具类产品突然不可售，然后问了很多客服就只得到一个比较有效的回复是疫情期间由于学校停课亚马逊专门有一个教育类商品的页面，我们的产品被抓取到了，然后被判定为此教育类商品的新卖家，然后不給销售同时也不接受此类目申请。联系了很多客服都说没有申诉的路径，然后联系美国团队客服也总是一样的回复。不管怎么回复，客服总是绕到最后还是一样的无解。有没有遇到相同问题然后又解决问题了的小伙伴可以来指导一下如何解决的。

Hello from Amazon Selling Partner Support,

I understand your concern regarding the reinstatement of ASIN.

Thank you for contacting Amazon. In response to your question about approval to sell [ASIN:], we are currently not accepting applications to sell these items. We will not be able to provide any further information at this time.

Hello from Amazon Selling Partner Support,

We understand that you are having issues with listing. Certain brands and categories require approval to be sold on Amazon and some rules may change throughout the year. Being that you are registered to sell brand and are still facing restriction issues, please apply for approval and specify in the comments that you are brand registered. This team will be able to quickly handle your request and resolve your issue. To apply for approval:

1. In Seller Central, click the Inventory link and select Add a Product
2. Run a search for the item you want to sell
3. In the search results, click the "Listing limitations apply" link across from the item
4. Click the Request Approval button to begin the application process (Please note this button is conditional and is dependent on if Amazon is currently accepting applications to sell this product)