一审通过,KYC验证太久

dumaomao · 发表于 2020-5-13 15:10:53

This is Khalid from Amazon’s Account Health Support team.

I am responding to your question regarding your account suspension. I would like to assist you with your questions and help you to reactiVATe your account. You will need to submit the information requested on 26/04/2020.

Why is this happening?
Your Amazon seller account has been deactivated in accordance with section 3 of Amazon’s Business Solutions Agreement. If you currently sell on Amazon, we need additional documentation to verify your payment methods and your identity.

How do I reactivate my account?
Please confirm that there is a valid credit card on file, and provide one of the following documents in .pdf, .png, .jpeg, or .gif format. These documents must be authentic and unaltered.
-- A business license, if applicable.
-- A bill that is dated within the last 90 days for piped or natural gas, electricity, piped water, or internet service with name and address visible.
The name and address on the document must match your name and address in Seller Central. Please certify that you have provided the document(s) in one of the supported languages. Supported languages include: Arabic, simplified Chinese, Dutch, English, French, German, Hebrew, Italian, Japanese, Korean, Portuguese, Spanish, and Turkish.

How do I send the required information?
Please submit your documents by following this link: https://sellercentral-europe.amazon.com/performance/dashboard?ref=ah_em_ap. Once we receive your documents, we will review them and decide whether you may sell on Amazon again.

What happens if I do not send the requested information?
You have 90 days after receiving this notification to either provide a valid appeal or choose not to appeal. After that time, you may contactdisbursement-appeals@amazon.co.ukto request your funds. We will conduct a separate investigation to evaluate your account. The policies we put in place are to protect our customers and selling partners. If we find that you have engaged in deceptive, fraudulent, or illegal activity; or have abused our systems or repeatedly violated our Policies, we may withhold some or all funds in your account.

We're here to help
You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please send an email topayments-funds@amazon.co.uk.

这个账号一审已经通过,KYC审核了一个月今天给亚马逊写了一封信,上面的邮件是亚马逊的回复邮件,写信一小时以后收到的/
这种的需要怎么操作？？？求告知谢谢.