listing 被锁住了 怎么处理呢？

亚马逊菜鸟

今天早上发现一个跟卖的listings被锁住了 亚马逊说收到客户的投诉，以后不能再卖了，listings被永久锁住，各位大神哪个碰到过这样的情况，怎么处理呢？库存有1000多人民币呢！郁闷

We took this action because we have received customer complaints about these listings.
Our policies state that all items offered for sale on Amazon.com must be authentic. Any item that has been illegally replicated, reproduced, or manufactured is prohibited. For more information on this policy, search on "Prohibited Content" in seller Help.
We want to call your attention to this policy because violations may result in the permanent removal of your Amazon.com selling privileges.
While we are unable to provide information about specific orders that are reported to us, reviewing your inventory may help you identify any issues with these listings.
Please review your listings and make any changes necessary to comply with our policies. You can modify your listings on the Manage Inventory page in the Inventory section of your Seller Central account (https://sellercentral.amazon.com/myi/search/OpenListingsSummary).
We appreciate your cooperation and thank you for selling on Amazon.com.


Regards,

Seller Performance Team
Amazon.com

创蓝

有客户投诉你卖假货，而且亚马逊不会告诉你是哪个订单的哪个客户投诉你的，您现在马上去后台查看下那些Listing有涉及到，马上删除，如果这种情况一直持续有可能亚马逊会把您的卖家销售权限移除。