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自己建的listing只有自己在卖,却收到侵犯知识产权的通知

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发表于 2015-8-31 11:19:00 | 只看该作者 回帖奖励 | 倒序浏览 | 阅读模式
警告内容如下。请问各位对于这种情况要怎么处理啊?还有如果不理会这件事,后续会不会有其它的问题?


Hello,
We have removed your listing because of a rights owner complaint about an item that infringes their intellectual property rights. Your listing will remain inactive until you can work with the rights owner directly to resolve the concern.
ASIN:xxxxxxxxxxxxx
To maintain a trusted marketplace for buyers and sellers, we take immediate action to address rights owner complaints regarding infringements of their intellectual property rights.
What you can do
1. Contact the rights owner directly to resolve this dispute:xxxxx
2. Once resolved, advise them to contact us atnotice@amazon.comto withdraw their complaint.
3. Refrain from listing items manufactured by this rights owner until you have resolved the concern.
What happens next
If the rights owner contacts us to withdraw their complaint, we will reinstate your listing on your behalf immediately.
Please remember that additional complaints about your listings may result in the removal of your Amazon selling privileges.
Learn more
Sellers should understand our policies regarding intellectual property. To learn more, search “Intellectual Property Violations” in Seller Central Help.
Still have questions? You can ask our Seller Support team: Contact us (https://sellercentral.amazon.com/hz/contact-us/performance).
We appreciate your cooperation and thank you for selling on Amazon.


Seller Performance Team
Amazon.com


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发表于 2015-8-31 12:07:14 | 只看该作者
lantu 发表于 2015-8-31 11:43
下架了就没问题了吧。需不需要联系人家撤诉?

下架了也不是说没问题了,就看Amazon怎么处理,试着联系投诉方,撤销投诉是最好的结果。

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发表于 2015-8-31 11:40:06 | 只看该作者
建议还是按Amazon的3点进行处理,先下架Listing ,如果不理会肯定对账户是有影响的,知识产权房可能会再次投诉你,有移除你的Listing或者销售权限的风险存在。

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