账号无法进入亚马逊品牌备案的界面

叮当和可可

各位大神

我打算在日本品牌备案，第一次失败了，然后我修改后就重新备案第二次，客服的回复如下：

Our investigation team uses both publicly available information as well as internal resources to verify trademark contact information. In this case, we could not locate any contact information that meets our requirements.

Although we cannot guarantee enrollment into Amazon Brand Registry, we encourage applicants to ensure the following:

1. All business information is kept consistent and up-to-date everywhere their business information is registered.

2. If there is an attorney/representative associated with the brand, make sure this information is displayed on the trademark website with the registered trademark information whenever possible.

3. If there is an email address associated with the trademark, make sure it is a valid email address.

Note: This does not mean your registered trademark must display an email address. We are aware that some trademark organizations do not display rights owner contact information for privacy reasons.

我实在看不懂是什么意思，所以我想进去品牌备案的界面看一下，结果提示“ “このEメールアドレスを持つアカウントが見つかりません””
问了客服也解答不了，各位大神知道怎么回事吗？

创蓝商务

这是团队找不到你商标的相关信息，检查下商标是否是有效的

叮当和可可

创蓝商务 发表于 2020-7-16 14:14
这是团队找不到你商标的相关信息，检查下商标是否是有效的

商标是正常的，我自己都在商标网上查到了
现在主要是我进不去品牌备案那个界面了，这是怎么回事呢

创蓝商务

叮当和可可 发表于 2020-7-16 14:17
商标是正常的，我自己都在商标网上查到了
现在主要是我进不去品牌备案那个界面了，这是怎么回事呢

这个就不清楚了，多联系客服帮忙吧

荔枝爹地

你这个解决了吗？我跟你的情况一样