亚马逊移除销售权限申诉

yang24971 · 发表于 2020-8-17 10:26:46

求教，因订单缺陷率过高，被移除销售权限，第一次申诉没有通过，亚马逊回复如下：
We received your submission but do not have enough information to reactiVATe your account at this time. To reactivate your account, please send the following: -- Greater detail on the root cause(s) of buyers not receiving orders or late receipt of orders.-- Greater detail on the actions you have taken to resolve buyers not receiving orders or late receipt of orders.-- Greater detail on the steps you have taken to prevent buyers not receiving orders or late receipt of orders going forward. - Greater detail on evidence or examples that demonstrate that your account has complied with our policy. 请问该怎么回复？尤其是需要说明已经采取的措施这点，没登采取具体措施就给移除销售权限了。求大神指教。谢谢