关于食品和商品安全问题申诉

calldy

今天在卖家中心收到三个违规记录，是在食品和商品安全问题里面的

奇怪的是绩效通知没有收到相关通知，邮箱也没有收到相关通知

listing 链接都已经被删除。。。但是后台库存还是显示在售

点击申诉后让提交一份说明，以及相关证明文件，但是又没有明确哪些文件。

有卖家朋友遇到类似状况的吗，如何解决？谢谢！

calldy

花骨朵！ 发表于 2020-12-4 18:15
需要看下邮件

刚收到邮件如下：

Dear Seller,

We are currently removing all listings for some product(s) you have offered for sale on Amazon.com because of reported safety concerns.
We will not be accepting appeals or reinstating this product.


Please note that you will not be penalized for the first-time cancellation of these listings. However, we prohibit re-listing products on Amazon.com once it is brought to your attention that sales of those products are not permitted.

You should not ship any pending customer orders for this product yourself.

NOTE: If you have FBA inventory associated with the listings above, it will be stranded and subject to required removals. For details on when your units are scheduled for automatic removal visit Fix stranded inventory: https://sellercentral.amazon.com/inventoryplanning/stranded-inventory/ .
Please note that you must ensure removal/disposal orders are successfully executed.


Thank you for your attention to this matter.

calldy

@King 发表于 2020-12-4 22:29
怎么联系

你好，Q823959046

yydd

你好，这个问题是怎么解决的呢，我也收到三个违规记录，没有相关证明文件，也不打算卖了，要怎么解决呢